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Completed Arbitration Cases
A list of cases sorted by topic can be found at Arbitrations/CasesByTopic. (Out of date)
Please add new closed cases onto the bottom of the page (for statistic purposes)
yellow execute - 
green finished
2007
Case No. |
Case Manager |
Arbitrator |
Status |
Comment |
Philipp Gühring |
Greg Rose |
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mismatch issued name and name on passport. |
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Philipp Gühring |
Greg Rose |
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challenge assurer status of a community member. |
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Philipp Gühring |
Greg Rose |
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mismatch issued name and name on CAP form. |
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Philipp Gühring |
Greg Rose |
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spelling mismatch in name. |
2008
Case No. |
Case Manager |
Arbitrator |
Status |
Comment |
Guillaume Romagny |
Nick Bebout |
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assurance with out-of-order user name |
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assurance with to many first names |
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change assured 35 p name to name as on ID |
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deletion of an existing assured account |
2009
Case No. |
Case Manager |
Arbitrator |
Status |
Comment |
Guillaume Romagny |
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background check for critical systems team |
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Guillaume Romagny |
Guillaume Romagny |
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CAcert disk destruction procedure has changed compared to the CAcert Board decision |
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Alejandro Mery |
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Assurance made on an unproper form |
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Alejandro Mery |
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CAP form on the official website doesn't conform the Assurance Policy |
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Alejandro Mery |
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Thawte verfied user wants to add his middle name |
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member has publicly claimed he was assured with a false document |
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Alejandro Mery |
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User was assured by his internet-name, not an official name |
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Alejandro Mery |
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Assurer wants his account deleted |
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user assured twice has a not-validated artistic name as prefix (alert the member is not responding) |
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Assurer with the training passed assured a user by a fake name and fake DoB |
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Assurer made a mistake when filling the assurance form and needs it fixed |
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Alejandro Mery |
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Ad hoc SQL query requested |
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Alejandro Mery |
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Assurance with mixed up first and last name (declined since it is handled in another case) (a20090618.13) |
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Ad hoc SQL query requested |
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background check for support crew Pete Stephenson |
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Alejandro Mery |
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User was assured with the wrong DoB |
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Alejandro Mery |
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User was assured with the wrong DoB |
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User was assured with the wrong DoB |
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Alejandro Mery |
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People is getting 150 points from TTP while the programme is frozen -> a20091118.1 |
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Alejandro Mery |
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SQL: mail addresses of former assurers without the CATS passed |
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Event officer request recurrent notification to assurers near the location of the following ATEs - Precedents Case |
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background check for support crew Werner Dworak |
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User wants to add middle names to account |
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Nick Bebout |
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User has misspelled name in account |
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Nick Bebout |
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User has shortened form of name in account |
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Nick Bebout |
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Assurer requests deletion of his account |
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Nick Bebout |
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User registered under nickname |
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Nick Bebout |
Nick Bebout |
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User requests deletion of his account |
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Nick Bebout |
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User registered under abbreviated names |
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Nick Bebout |
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Event officer requests bouncing email be set to not receive newsletters |
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Nick Bebout |
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User has non-validated middle name in account |
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Nick Bebout |
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User has middle and last names switched around |
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User registered under unvalidated name / changed to: remove my account |
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Nick Bebout |
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User wishes to remove middle names |
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User not registered under full name. Ruling accepts a common short name in the account. - Precedents Case |
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User name is written in all lower-case (case-sensitive/case-insensitive) - Precedents Case |
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Correction of Givenname in his Account |
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Nick Bebout |
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incorrect first name / User not registered under full name |
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User not registered under full first name |
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Nick Bebout |
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User not registered under full names |
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Nick Bebout |
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User not registered under full names |
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Delete an account with assurance points |
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DoB recorded in account is incorrect |
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User asks for removal of Assurance Points to change name |
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Nick Bebout |
Nick Bebout |
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Emergency access to CAcert critical systems |
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Account contains incorrect DoB, is assured to 35 points |
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Request to add full middle name to account |
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account contain wrong DoB, addtl. wrong suffix, and have Assurance Points |
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Experienced Assurer requests deletion of account |
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User requests deletion of account |
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Wrong name in account with 100 Assurance Points |
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Investigation about reselling of CAcert certificates |
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Nick Bebout |
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*Case under seal* |
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Incorrect name transliteration |
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Name in account does not match ID documents (birthname/married name) |
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Hans Verbeek |
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Is Oophaga Access Engineer allowed to act as non-critical server engineer |
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Hans Verbeek |
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Emergency code change without dual control |
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Hans Verbeek |
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User requests removal of account with wrong name sequence |
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User requests a list of people who have more than 150 points |
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Christopher Hoth |
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Emergency access to CAcert critical systems |
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User requests a minor change to the account |
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Assurance with an additional Suffix |
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User wants account deleted, no Assurance Points, no certificates |
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request for name change |
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request list of OA |
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Assurer with names switched |
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incorrect first name |
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user want that we remove his name and email from lists archive |
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fake account beeing used for company should be removed |
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Stevermann - Account Removal |
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Peter R - Account Removal |
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Typo in date when filling out notarisation form |
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Hans Verbeek |
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wrong date on assurance 113643 |
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Member requests name change after marriage |
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wrong 2nd/3rd givenname in account |
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Jensen Account removal |
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name swapped in an account |
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name correction in account |
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background check for support crew Javier Fernandez Almirall (Faramir) |
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Assurances while TTP program frozen |
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assured with name not found in ID |
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problems with checkboxes on website forms |
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Arbitrator slow |
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Code changes regarding TTP program |
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User wants account deleted |
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Administrative Delete Account (was: wrong DoB) (Thomas K) |
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Witvliet - User has shortened form of name in account (II) |
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DoB correction |
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removal of in-active case managers and arbitrators procedure |
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answers of the cats exam found by google search |
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mismatch between account and document (nickname) |
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Hans Verbeek |
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mismatch between CAP form and document (nickname #2) |
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Adding my second first name |
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background check for support crew Michael Tänzer |
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investigate false assurance |
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Dispute agains Sven D. on violating CCA |
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Support Request for a project |
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Arbitrated Background Check over Wolfgang Kasulke |
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Employee left Company |
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Arbitrated Background Check over Martin Schulze |
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Adhoc SQL-query about U18 cases |
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unverified middle name in account |
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name difference between ID doc and account |
2010
Case No. |
Case Manager |
Arbitrator |
Status |
Comment |
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doublename w/ hyphen mismatch in account |
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Wrong birthdate registered |
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unverified middle name in account |
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User wants account deleted |
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Arbitrated Background Check over Joost Steijlen |
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Arbitrated Background Check over Dirk Astrath |
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Arbitrated Background Check over Markus Warg |
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Member requests name change after marriage |
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User wants account deleted (<anonymized>) |
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delete account with email addresses for re-registering (Mark Z) |
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delete account (Wolfgang G) |
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suffix removal from account (was: Precedent Case) |
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Minor Name Change |
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Name change request with assurance points (Martijn) |
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Name change request with assurance points (FMJM) (dupe case to a20100728.1) |
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Name change request (Mathieu C) |
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Birthdate error (with assurance points) - Precedents Case |
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Name change request with assurance points (Stefan) |
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Account removal, member is deceased |
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Correction of wrong Assurance Date |
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Dispute due to difference in the name on the CAP form and the system (Nikolas P/Francois C) |
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I want to delete my account (Tobias) |
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Delete Account Request (ZG) |
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Abbreviated givenname in account with assurance points (Maxim) |
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Problems with account, Delete one Account |
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User Account Removal Request (Jon.) |
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Arbitrated Background Check over Dominik George |
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Small modification in username + Account Cleanup (Dirk R) - Precedents Case |
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dispute against BugMeNot, changed to Delete an Account |
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Givenname with Hyphen, 2nd givenname missing - Precedents Case |
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dispute for privacy purposes |
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please remove my membership (create account/remove account) (Gordon J) |
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Name change request with assurance points(Given name and Middle name) |
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periodic transfer of email addresses for general announcements |
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surname, givenname switched around, user has 100 pts |
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User wants Givenname to be changed |
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Coordinated privacy breach |
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Assurance date wrong |
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names on CAP/presented IDs differ from those in CAcert account (see also a20100320.1) |
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Removal of Middlename not in Passport, Issued Points (Dirk R) dupe case of a20100227.1 |
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DoB correction request by the user, rcvd Assurance Points |
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Spaces between hyphen and double first name, Issued Points (Jan-Philipp H) |
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names on CAP/presented IDs differ from those in CAcert account (see also a20100314.1) |
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DoB problem in my account (Jan W) |
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Delete my account please |
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please delete the account with <email> as login |
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Password Reset Procedure w/ Assurers - Precedents Case |
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Could you please delete my account (Willy R) |
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Please delete my login/account (Alexander K.) |
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Replace Givenname (Pieter H) |
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please cancel the whole account (Ettore M) |
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forged Google return address ? |
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please delete my account (Mario K) |
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Name Change due to Marriage (Hans J. S.) |
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violation of CCA 2.5.2 (Mirko D) |
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please remove my middlename (Jochen B ) |
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remove my account please (Yaroslav) |
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Account Removal (Paul H) |
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Account Removal (Pasi J.) |
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Typo in account name (Frédéric M.) |
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Account Removal (Mike O) |
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Account Removal (Wolfgang S) |
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Account Removal (Viktor T) |
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Account Removal (Roman vG) |
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Name change request to add middle names |
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Name Change Request after marriage (Olaf S) |
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Auto Domain Dispute not solved (Alexander T) |
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Correction in the spelling of my first name (Joel S) |
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Arbitrated Background Check over Bernhard Fröhlich |
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Wrong DoB on Form (Martin M) |
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Name change after Marriage w/ Assurance (Bernd N) |
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Closure of account (Peter M) |
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delete account (Stephan H) |
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Assurer does not answer request for Assistence during Arbitration |
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request for arbitration on emergency patch |
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Remove assurance |
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Remove registraton (Rogier M) |
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Account cleanup / recovery (Willy Z) |
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Adhoc interactive SQL-query |
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ABC over Marcus Mängel |
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Account Removal (Lutz) |
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Close the account (Philippe B.) |
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Account Removal (Brennan) |
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Reimbursement of expenses for 27c3 event |
2011
Case No. |
Case Manager |
Arbitrator |
Status |
Comment |
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Please Delete my Account (Bjoern S) |
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Account removal (Kovari A) |
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Changing transliteration (diacritics) in my first name (Lukasz K) - Precedents Case |
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Account Removal (Andreas V) |
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Account Removal (Piotr B.) |
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Please delete my CAcert account (Matthias K) |
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Delete Account (Christopher M) |
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Account Removal (Olivier F) |
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Remove / Merge Account Lars M. |
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Correction first/last-name swap (Rudy J) - Precedents Case |
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Could you help me to recover my original address? (Giorgio M) |
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Account Removal (Malte R) |
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Account Removal (Felix B.) |
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Correction of christian names (Teun dL) |
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Auto dispute request doesn't work (Account cleanup Thomas N) |
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mistakenly moved ticket in the wrong queue (Fabian K) |
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Incorrect account/email was removed, but points for assurance don't (Igor C) |
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Account Removal (Herbert M) |
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Removing Account (Marek M) |
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Account Removal (Ishbir S) |
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Delete Account (NN) |
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Delete Account (Uwe Z) |
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Name Change after Marriage w/ Assurance (Markus M) - Precedents Case |
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Delete me from your list (Frances R) |
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Please delete my account (Christian S) |
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Adhoc SQL query |
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Suffix in Name (DA/PZ) |
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Delete 2nd Account/Account Cleanup (Felix S) |
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Remove my old account if exists... (Daniel R) |
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Removal of suffix (Marc L) - Precedents Case |
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July (2/2/0/0) [1] |
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Scripted Mailing to Organisation contacts for Class3 Subroot Re-sign project - Precedents Case |
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Weak CAcert certificates found in EFF SSL Observatory data |
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August (4/0/4/0) [1] |
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Account removal (Rene K) |
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Account Removal request (Gabriel G) |
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Account removal (Marlies R) |
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Please remove my Account and revoke all my certs (Christoph H) |
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September (8/7/1/0) [1] |
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Close Account (Moishy W) |
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Delete My Account (Christoph D) |
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Name Change (Carl T) |
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delete account (Christian S) |
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I want to delete my data (Miguel A) |
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Account Cleanup (Keith H) |
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Remove Account (Neil S) |
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possible dispute regarding a domain (Julian N) |
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October (6/4/2/0) [1] |
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delete account (Alexander G) |
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Name Mismatch on addtl. Givenname / Middlename |
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Unverifiable suffix in account |
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Unverifiable suffix in account |
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Email dispute, Account cleanup (Jan K) |
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letter of resignation |
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November (7/7/0/0) [2] |
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Account recovery (Sven Z) |
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Compromised Certificate. Laptop got stolen, no access to CAcert Account. |
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Delete Account (Bodo W) |
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Delete Account (Arndt B.) |
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Delete Account (Jordi MC) |
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Delete Account (Christophe G) |
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Account Deletion (Maximilian K) |
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December (5/5/0/0) [2] |
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Delete my account (Andre S) |
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Delete my account (Pasquale M) |
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Typo in name |
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Delete my account (Nada D) |
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Delete my account (Robert S) |
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2012
Case No. |
Case Manager |
Arbitrator |
Status |
Comment |
Jan (11/0/11/0/0) [0] |
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Account removal (Gustavo Z ) |
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Account removal (Jos R) |
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Account removal (Audun N) |
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Account removal (Benjamin G) |
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Account removal (Sava C ) |
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Delete my Account (Fabian Z) |
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Account removal (Daniel B ) |
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Delete my account (Dennis W) |
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Account removal (Markus E) |
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Delete my account (Danny L) |
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Account removal (Kyle P) |
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Feb |
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Delete my Account (Thor K) |
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Account removal (Tom W ) |
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Please add new closed cases onto the bottom of the page (for statistic purposes)