- Case Number: a20100519.2
- Status: closed
- Claimants: Marlies R
- Respondents: CAcert
Case Manager: SebastianKueppers
- Date of arbitration start: 2011-01-16
- Date of ruling: 2011-08-27
- Case closed: 2011-08-27
- Complaint: Account Removal
- Relief: TBD
Before: Arbitrator BernhardFröhlich (A), Respondent: CAcert (R), Claimant: Marlies R (C), Case: a20100519.2
2010-05-19 (issue.c.o) case s20100519.111
2010-06-15 (UlrichSchroeter): added to wiki, request for CM / A
- 2011-01-18 (A): Sent initial mail, aked for confirmation of request.
- 2011-08-26 (A): No response received by Claimant, taking no complaint as confirmation to go on.
- 2011-08-26 (A): Sent mail to Support to provide information
- 2011-08-27 Support replies: No Assurance Points received, no certificates issued
- No Assurance Points received
- No certificates created
The user has not created any certificates for his account and has not received any Assurance Points. In accordance to the standard procedure I rule that the account shall be anonymized using DeleteAccountProcSEv3 and the CCA of the Claimant is terminated immediately.
- 2011-08-27 Support reports that the account has been anonymized.
- 2011-08-27 (A): Notifying the Claimant of the ruling
- 2011-08-27 (A): The case is closed now.