- Case Number: a20090510.2
- Status: closed
- Claimants: Sebastian Küppers
Respondents: Joseph Steijlen
- Complaint: User was assured with the wrong DoB
Martin Kinne got 35 points from Joseph Steijlen in the last CeBIT, Assuree has been informed about problem and says he entered a wrong DoB while creating his account.
- Relief:
(a) All existing assurances on this account should be revoked as they are not correct. (b) The account owner shall change his DoB to the correct value and inform the Case Manager If they are willing to do so, both Claimant and Respondent can assure this account after the account is corrected, since both have a valid CAP with the correct DoB
- Case Manager: Alejandro Mery
- Arbitrator: Lambert Hofstra
- Date of arbitration:
Log:
- A 20090515 : Sent email to involved parties with questions
- A 20090516 : Received feedback from C, R, and Martin Kinne: all agree that an error was made during creation of the account. Both C and R have a valid CAP with the correct DoB
- A 20090518 : CM revoked the wrong assurance
- A 20090519 : The account owner changed his DoB and informed the CM as ruled.
For the sake of a speedy resolution:
MIME-Version: 1.0 Content-Type: multipart/signed; protocol="application/x-pkcs7-signature"; micalg=sha1; boundary="----C9A206C1F12B0A94460B17EC3CBBAFDE" This is an S/MIME signed message ------C9A206C1F12B0A94460B17EC3CBBAFDE On may 1st I have had contact with Sebastian (Claimant) on this subject. Two fellow assurers brought to my attention that the month from the DOB on the account is "december". Upon review of the form in my posession I have to agree that would not be correct. The form states "october". Therefore I can NOT dispute this claim. Assurance # 103072 made by me on account 145692 (Assuree) should be invalidated. 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