Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Felix B (C), Case: a20110220.1

History Log

Original Dispute, Discovery (Private Part) (optional)

EOT Private Part

Discovery

Intermediate Ruling

  1. I hereby order, that Support should hijack the users account
  2. Please make a snapshot printout (to pdf) of the complete users account
  3. Report to (A) if certs exists on user account: client certs, server certs, GPG/PGP keys
  4. Execute the Delete my Account for SE's procedure v2, especialy

    1. revoke all certificates
    2. anonymize all user identifiable data on the account
  5. the last action, to delete the account

Frankfurt/Main, 2011-02-21

Discovery II

Ruling

Frankfurt/Main, 2011-02-24

Execution

Post Arbitration Note

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see also: Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request


Arbitrations/a20110220.1 (last edited 2011-02-26 19:46:41 by UlrichSchroeter)