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The Training Course for Case Managers and Arbitrators

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Actions for a Support Engineer (for the ruling) Version 3

If an account is to be killed ...

walk through bottom-up

Detailed Checklist

In SE console mode

In User mode

In SE console mode


Notes and Comments

Procedure was applied to a20100531.1 and worked for most part.

According to support the verification mail was not placed in the Delete Account bucket but in the Triage queue. IMHO this should be fixed but does not block usage of the procedure. BernhardFröhlich


  1. a bug prevents revocation of GPG keys see bug #721, first reported 2009-04-21, still unfixed (1)