- Case Number: a20080702.1
- Status: Initiated
- Claimants (C): Robert S. (claimant requires anonymity)
- Respondents (R): guillaume at cacert.org for CAcert
- Complaint: Account removal with Assurer status
- Case Manager (CM): Bernhard Fröhlich (ted at convey.de)
- Arbitrator (A): Philipp Dunkel (p.dunkel at cacert.org)
- Date of arbitration: 2008-07-03 - 2008-XX-XX
Robert claimed : I want my CAcert account removed and all datas cleared. My account has got 100 points issued in 2004. I am Assurer but have not made any assurance yet. I don't need this account anymore.
CAcert support claimed : We cannot remove an account (with trust point) without prior arbitration.
A: @Support: To initialize the proceedings please transmit the following information to me and/or verify the following:
- The contact information of the claimant
- Verify the statement that no assurances have taken place
- List of issued certificates and their expiration dates (If revoked please note but include) Only certificates with an expiration date in the future need be included.
CM: Sent formal initiating mail with request to accept arbitration at 2008-07-09
- C: I will accept arbitration because you (CAcert) claims it is the only way to get my account and information deleted.
R: CAcert accepts arbitration. Not really surprising, isn't it? :-)
C: I have not assured anyone and have not created any certificates for my CAcert account, therefore deletion should not have any side effects.
A: I have been notified by support (P.Gühring) that there have not been any certificates issued to this account and there have been no assurances made.
Background reading
The CCA's statement o account deletion
The Assurance Statement in Chapter one of the WIP Assurance Policy says what CAcert members may rely on if another member stated that she is assured (by presenting a certificate)
FAQ/AccountRemoval for some earlier thoughts on account removal
The PrivacyPolicy, especially paragraph 6, but note also paragraph 9