I cannot renew my certificates
Problem:
"Now renewing the following certificates: Your certificate request has failed to be processed correctly, please try submitting it again.Your certificate request has failed to be processed correctly, please try submitting it again."
Unofficial answer from the CAcert support mailinglist:
You may verify you have loaded the certificate in the browser your using to renew the cert.
This is a known issue and has been reported several times. The underlying database on CAcert has changed to add new features. Your old certificate is missing some details so it cannot be renewed until these records have been fixed manually.
We are hopeful that this issue will be fixed in the near future (Hope dies last). For the time being the best solution is to let your old certificate expire and generate a new one.
--- Problem: One tries to renew a certificate (NOT to request a new one) via CAcert's website, but keeps getting the following error message: "Now renewing the following certificates: Your certificate request has failed to be processed correctly, please try submitting it again." --- Reason: There was a database change about a year ago, which made some, but not all, older certificates unrenewable. --- The only solution: Create a new certificate. ---- Disadvantage: One has to send the (new public key from the) new certificate to all his correspondents. This only requires to send them one digitally signed mail requesting them to store the new certificate. Depending on the settings Outlook Express 5 (and may be others as well) handle this (storage) automatically. --- Remark: Because this problem does not occur with all older certificates, it was/is not possible to generate an error message with a more clear explanation (probably also because of a shortage of programmers combined with other priorities). All is voluntary work! /gustav
