For DisasterRecovery and for other purposes, the first thing is to identify the processes.
- Assurance (Org and exceptions)
- Issuance of certificates
- Member accounts
- creation of news ones
- checking of email and domain addresses
- general support / helpdesk
- revocation
- Disputes Resolution
- Arbitration
- (Board)
- CRL/OCSP distribution
- Policy
- Association
- Board
- Members
- meetings - board and AGM
- membership secretary
- Auditing
- internal
- (external but cannot be included in the list)
- Education Campus
- Training
- CATS (CAcert Automated Testing System)
- Communications and Documentation
- email handling
- maillists
- blog
- wiki
- svn
- HR Human Resources
- recruitment of new people
- training (EDU)
- testing (EDU)
- background checks
- Software Development
- breaches
- emergency patches
- System Administration