Arbitration / Training
The Training Course for Case Managers and Arbitrators
Lesson 34 - Investigation on Dutch Name variations
- A Strict definition:
2.1. The Member's Name At least one individual Name is recorded in the Member's CAcert login account. The general standard of a Name is: * The Name should be recorded as written in a government-issued photo identity document (ID). * The Name should be recorded as completely as possible. That is, including all middle names, any titles and extensions, without abbreviations, and without transliteration of characters. * The Name is recorded as a string of characters, encoded in Unicode transformation format.
- Exceptions to the strict definition:
2.2. Multiple Names and variations In order to handle the contradictions in the above general standard, a Member may record multiple Names or multiple variations of a Name in her CAcert online Account. Examples of variations include married names, variations of initials of first or middle names, abbreviations of a first name, different language or country variations, and transliterations of characters in a name.
- A Strict definition:
In Arbitration case a20090618.12 that finds its way to the Precedents cases, the ruling accepts a common short name in the account by country variations. The Ruling has been published: 2010-02-28 and finds its way into PracticeOnNames that is maintained by the Assurance Officer
- Given this ruling, the member has now 2 options:
- create an account with his full name exactly as written in ID docs
- create an account with his common short name
Pro's / Con's
- full name exactly as written in ID docs
- Member can assume, that he gets assurances w/o further questions
- Assurers not familiar with the countries variation can also assure the member w/o filing a dispute
- Assurers can compare names if they are identical
- International Assurances are quite not a problem
- common short name
- Member has to assume, that not all Assurers accepts assurance with a common short name
- Not all Assurers are familiar with the countries variation. Assurers have to be familiar with the common short form of names
- Assurances are probably restricted to national Assurers that are familiar with the common short form of names
This has been considered by the member before creating an account but not limited to it. It can be also discovered in a dispute filing process.
Therefore, the Arbitrator working on such a case, has to send a request to the Claimant / Respondent, explaining the difficulties about common short names and the assurance process, so the member has an option to decide, if he further wants his account name with the common short name or with the name exactly as written in his ID docs.
Dependent on the members answer, the Arbitrator can rule a name change or a dismissal of the Arbitration case.
The Arbitrator can request assistance from the Assurers yet assured the member or by requesting assistance from other Assurers familiar with the country variations.
Template for Members Explanation by Arbitrator
Dear <Claimant / Respondent>, I'm the assigned arbitrator for a dispute that has been filed because several assurers discovered a name mismatch between your official documents and the name entered into your CAcert account. A similar case has been ruled (a20090618.12) https://wiki.cacert.org/Arbitrations/a20090618.12 that it is allowed to use names in CAcert accounts that are "name variations" according to Assurance Policy section 2.2. Since name rules are in flux since pushing Assurance Policy into effect starting 2009, we, the Arbitrators discovered several "country variation" dispute filings that relates on the strict match of names as found by AP 2.1. But also AP 2.2 allows name abbreviations according to country variations. Assurers have to take care, that they only assure what they have read and what they are aware off. The Dutch common short name variation is a problem in international assurances where assurers aren't familiar with the Dutch common short name variations. So you have 2 options: * leave the name as is * pro: * you can use the name as everybody knows you * con: * problems with international assurers not familiar with the common short name variant * problem in finding assurers who accepts the common short name variant * change the name according name in ID docs * pro: * international assurances can be conducted w/o consulting arbitration * con: * short name variant cannot be used any longer for certs So I ask you if you prefer to keep the name in the account as it is now ("<current name in account>"), or change it to something that does not require knowledge of popular Dutch name variations (i.e. "<name in ID doc>" for example)? Please send your response in an email that is signed with your CAcert certificate.
- Which documents describes Country Variations ?
- Can an Arbitrator handle such a case with a Country Variation that is not familiar with the Country Variation ?