• EventOrganisation

THIS IS An INFORMATIONAL DOCUMENT and NOT CACERT policy

CAcert at big events

Things desperately needed

Personnel

Minimum:

• three assurers at 150 points (can issue each up to 35). Note that all Assurers are now required to pass the AssurerChallenge.

• "Super-Assurer" can be requested (with 200 points, see SuperAssurers) can be requested but they need to be proven needs, and are no longer allocated in Germany, Netherlands and Austria.

• one or two people for backup, short breaks, answering questions, keeping the crowd 'calm'

Better:

• 2 or more people for pre-checking forms
• 2 or more helping hands (not only for peak times)
• people for "flying assurance" of other companies personell that cannot leave their booth to come to CAcert

If you're planning CeBIT or LinuxTag you're better off with "or more" Maybe you can put emergancy personell in the neighbouring booth that can help at peak times.

At all events, someone is the EventOrganisor. He or she is the person you will ask for further details on the event, what to bring with you, if there is a Dresscode (Business Events) or if T-Shirts just fine, which technical material is needed and so on.

Infrastructure

You will need:

• Tables and Chairs
• Internet connection
• PC/Laptop for each assuser

• customized CAP forms with the assurers names (see FAQ/AssuranceByCAP)

• empty CAP forms for the new assurers to do some assurance as well
• Laserprinter and paper for printing more CAP forms and PR-stuff
• pencils (lots of them!)
• black light lamp to check security features

Optional:

• a switch (for more PCs) or a router (to use NAT)
• have an extra Power Cable and Ethernet Cable (eg. 5-10m) with you
• one more computer for new users to create their account on CAcert.org
• Donation-Box
• Have the the WoT Forms be added to the conference package (proceedings), so that everyone already has one, and make sure that the place of the booth is printed on it, so that the people find it)

Stuff for Public Relations

• Contact Public Relations under cacert@gmx.net or pr@cacert-germany.de and give Details about the Event

• CAcert reminder: very small piece of paper with CAcert logo and URL to give to new members
• badges with CAcert-Logo (and name?)
• info-flyer ("What's CAcert?", "FAQ")
• A4 signs (or bigger) with CAcert-logo (color preferred!)

• A4 signs with logo and slogans like Want a free SSL certificate (both in English and local language)

• CAcert T-Shirts for staff ( see special offer for t-shirts in Europe )

• Have a look at the PR directory on SVN, you might find interesting things there: https://svn.cacert.org/CAcert/PR/

Assurance procedures for big events

Be aware that ...

• EventOrganiser will need to check that the Assurers have passed the AssurerChallenge. This should be done at the beginning, and any new Assurers can be helped through this process. Time taken is around 15 minutes.

• Most people won't have their own CAP-forms filled out at such events (have more then enough CAP-forms with you!)
• Most people won't have already created a CAcert-account (consider providing an additional PC for registration)

• Only few people will "drop in" unless CAcert has been mentioned (positively) in the (event's) media (see {de} http://www.heise.de/newsticker/meldung/57435 for an example)

• it's best to process as many assurances as possible online (CAcert.org - WoT - Assure someone)
• double check if people filled out the Form correctly, check Names (e.g. if people have more then one Names, etc.)
• Most work has to be done after the event because people don't
  • a) create their account b) validate their account c) put their correct email-address or date of birth on the form

Some Hints ...

• if you are the EventOrganiser try to collect ALL contact information from the Assurer at the booth (maybe there are further questions and you want/must contact one or another)

• If you're planning to do a pre-check, you should set-up tables in a way that people cannot skip the pre-check. Let the pre-checker be a load balancer for the assurers so that they can do their job without big crowds gathering around their tables.
• While someone with a time limited increase can issue up to 150 points, it's generally a good idea to get 2 or more people witnessing documents as past increases show some people in the rush make some small mistakes but having 2 people view all requests tends to catch everything.

• It might be good to have an extra PC/Laptop for those who want to join CAcert at the boot. You should boot an OS from CDROM to grant maximum safety. Try Knoppix LIVE-CD_Linux! In Knoppix 3.8 the root-certificate of CAcert is included in KDE/Konqueror and Firefox!

• If you only have one PC/Laptop it's wise *not* to let people join at the booth because this is a bit timeconsuming (password, lost-password-questions and -answers, ping-email by webmail)
• It's good to have "Kensington locks" to keep your hardware from moving elsewhere!
• Don't use wireless keyboards!
• Don't have to much stuff and garbadge at the booth. Usualy there is only a small booth. Be aware of that

Considerations for the SuperAssurer

As a SuperAssurer you should only issue up to 130 points!

Reasons:

• It's no real problem for the assured people: They still can issue a lot of points (25) to other people. There is no difference for them (the only difference is, that it needs four of them to get someone else to 100 points).
• Assured person can (want to) do more assurance to get more points (2 per assurance). The event can provide a safe environment for that. Eg. people can start 'cross-assuring' - but beware: you'll need more CAP forms, paper and toner!

Attention: SuperAssurers are no longer available in Germany, Netherlands and Austria, because there are enough Assurers around to find one near you.

The Procedure 'en detail'

Part 1 - At the booth

 START:
 the applicant queues at the assurer's aid desk
 if (applicant has filled CAS) goto READY_TO_CHECK_ID
 hand out CAS
 READY_TO_CHECK_ID:
 if (applicant has created account at www.cacert.org) goto CONTINUE
 tell him, that he should create account at home 'soon' after the event.
 hand out the tiny 'CAcert-reminder'.
 CONTINUE:
 the assurer's aid marks (if not yet done by the applicant) the form with an 'A' ('account created')
 the assurer's aid checks the applicants documents of identity (passport, id-card, driver's license) very thoroughly!
 the assurer's aid marks the form with his sign so the assurer knows the the ID is pre-checked
 the assurer's aid tells the applicant to queue at the assurer's desk to be checked again ("Four eyes principle")
 (at the assurer's desk)
 the assurer checks very thoroughly the identity of the applicant and the CAP form.
 if (OK) the assurer marks the points issued, lists the types of ID and signs the CAP form
 if (account exists and queue is not too long) goto ONLINE_ASSURANCE'''
 put the CAP for on the staple "not yet assured"
 goto END
 ONLINE_ASSURANCE:
 the assurer enters the email address for online assurance (he's already logged in)
 if (account is verified) check name(s) and birthday, if OK proceed, if not *don't* issue any points!
     You should send the applicant a nice email and ask him to correct his details. goto END
 the assurer marks the CAP form the the assurance is completed
 the assurer puts it on the staple "completely assured"
 END:

 done.

Part 2 - Later or at home

• Proceed the pile of forms "not yet assured".
• You can send a "reminder notice" to the applicant.
• Some of the applicants accounts will not be verified so send them a nice mail and ask for verification.

Additional Information

There are some more details on the Points page in the 'Getting Points on Big Events' section.

CategoryEvent