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 [[TTP/TTPadministrative/CZ|česky]] | '''english'''
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 . '''To [[TTP|TTP-Assisted-Assurance Program - Mainpage]]'''

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= TTP Administration and Support tasks =

 * This page is intended for Support Engineers, TTP t/l, AO for all remaining administrative tasks

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== New TTP-admins ==

 * Requires:
  a. OTRS account -> Request to Support (MichaelTaenzer) to add Access Permissions to OTRS TTP queue
  a. TTPadmin flag -> Request to Support@c.o to add TTPadmin flag to user account of new TTP admin
  a. Connect to TTP mailing list -> Request to list admins or AO, OAO to add new TTP admin to mailing list (new ttp requests will be moved to OTRS TTP queue, announcement in TTP mailing list
  a. Add new TTPadmin to [[TTP/TTPadmins#TTP_Assurers_.28active.29|TTP assurers (active)]] page with motion number of nomination

== Support Engineer tasks (by request) ==

 * Request from AO, OAO, TTP program t/l, board

 * To add TTP admin permissions to an account (approval by TTP assurer nomination)

== OTRS Admin ==

 * Request from AO, OAO, TTP program t/l, board

 * To add access permissions to OTRS TTP queue for new TTP assurer

== Mailinglist admins, TTP mailing list admins ==

 * Request from AO, OAO, TTP program t/l, board

 * To add subscription to TTP mailing list for new TTP assurer

== AO, OAO, TTP program t/l ==

 * To update TTP assurers to wiki page [[TTP/TTPadmins#TTP_Assurers_.28active.29|TTP assurers (active)]]

== From "old" TTP program ==

 * Public Officer
  * received CAPs from TTPs under the old programme.  Should provide guidance to deprecate this.
  * Public officer no longer receives TTP CAP forms under the new program.
  * New TTP CAP forms will be customized with postal adress of TTP assurer

 * Support
  * Forwarding of TTP-CAP forms scanned by Public Officer to the corrosponding TTP-Admin
   * No more TTP CAP forms via Public Officer (probably) under the new TTP program

  * How to handle Requests by Assurers to enable TTP-Admin ?
   * If received by Support, forward to TTP assurer team
   * interview by the team?
   * further suggestions?


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 . CategoryAssurance
 . [[CategoryAssuranceTTP]]