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Support Handbook / Precedent cases / Precedent case a20110213.1

How to handle cases that are similar to precedent case a20110213.1 Correction first/last-name swap

First the SE must check if the preconditions are met.

The preconditions are fixed in these documents

Basic rule

The french poeple have the habit to enter the names in this order SURNAME, first name.

To change the order SE needs the CARS signed request of the user and at least one assurer confirming the name swap.

* Link to Support only part Mailing (Private Part)

Reference documents

[1] Precedent case a20110213.1

Support/Handbook/PrecedentCases/a20110213.1 (last edited 2012-07-28 17:19:23 by MarcusMängel)