FAQ: Admin left the company

Q: Our admin left the company, now we got a reminder that the certificate expires, but we don´t have access to the account anymore.

A: CAcert has 2 kinds of accounts: Organisational accounts and personal accounts. In the (unlikely) case of organisational accounts, please contact support@cacert.org directly. For personal certificates, we would suggest the following:

If the revocation of the certificate would cause problems (e.g. because the certificate has been used for digital signatures), you should do organisation assurance instead: http://wiki.cacert.org/wiki/OrganisationEntities This also ensures that you can delegate the certificate issueing to other administrators in your company as well.

If you have any further questions, please contact support@cacert.org

FAQ/AdminLeftTheCompany (last edited 2015-09-17 07:40:39 by AlesKastner)