= #0005: General wording =

The wording on many pages sound like nerds talking to each other. Someone should read through everything and give it a more professional touch (do we want this?).

Eg.

 * "In light of the number of people having ..."
 * "which may look a little scary to non-techy users"
 * "Alternatively you can get in contact with us via the following methods:"   (don't use "us", use "CAcert")
 * "weirdo", "dammit", ...  - ok, this is a howto using slang all way.

Many sentences are extreamly long and hard to understand (and translate):

 * General questions about CAcert should be sent to the general support list, 
   please send all emails in ENGLISH only, this list has many more volunteers 
   then those directly involved with the running of the website, everyone on the 
   mailing list understands english, even if this isn't their native language 
   this will increase your chance at a competent reply.

See also: [[../case0003]]


= Comments =

Chris set status to ''Open, 2005-06-16''