Before: Arbitrator N.N. (A), Respondent: CAcert (R), Claimant: Ken B. (C), Case: a20180531.1

History Log

EOT Private Part

Original Dispute

I paid the 15 USD charge for assistance logging into my account.

I have not logged into my account for several years.  Since that time, the domain for the email address associated with my account ( has gone away and been replaced with  Also, when I try to answer the security questions to get back in to my account, there are new questions that seem to have been added after I set up the account for which I never configured answers.  (The form will not accept empty responses for these questions.)

Thank you for your assistance.





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Arbitrations/a20180531.1 (last edited 2019-02-11 21:12:27 by BernhardFröhlich)