Before: Arbitrator N.N. (A), Respondent: CAcert (R), Claimant: Ken B. (C), Case: a20180531.1

History Log

EOT Private Part

Original Dispute

I paid the 15 USD charge for assistance logging into my account.

I have not logged into my account for several years.  Since that time, the domain for the email address associated with my account (mv.com) has gone away and been replaced with qozzy.com.  Also, when I try to answer the security questions to get back in to my account, there are new questions that seem to have been added after I set up the account for which I never configured answers.  (The form will not accept empty responses for these questions.)

Thank you for your assistance.

Discovery

Elaboration

Ruling

Execution

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Arbitrations/a20180531.1 (last edited 2019-02-11 21:12:27 by BernhardFröhlich)