* Case Number: a20141103.1
  * Status: closed
  * Claimant: Florian B
  * Respondent: CAcert
  * initial Case Manager: EvaStöwe
  * Case Manager: SebastianKüppers
  * Arbitrator: EvaStöwe
  * Date of arbitration start: 2014-11-18
  * Date of ruling: 2014-11-18
  * Case closed: 2014-12-21
  * Complaint: terminate assurer account Florian B

  * Relief: terminate account

Before: Arbitrator name arbitrator (A), Respondent: CAcert (R), Claimant: Florian B (C), Case: a20141103.1


== History Log ==
 . 2014-11-03 (issue.c.o): case [s20140924.1254]
 . 2014-11-11 (iCM): added to wiki, request for CM / A
 . 2014-11-11 (iCM): notified C about case
 . 2014-11-11 (C): automated out of office notification
 . 2014-11-18 (C): confirmed to iCM, that the CAP forms were destroyed
 . 2014-11-18 (A): I'll take care of this case as A, CM will be CM
 . 2014-11-18 (A): init mail send to C
 . 2014-11-18 (A): ruling send ot C and Support
 . 2014-11-18 (Support): executed ruling
 . 2014-11-18 (A): asks CM if case can be closed
 . 2014-12-21 (A): closed case

== Private Part ==
 * '''Link to Arbitration case [[Arbitrations/priv/a20141103.1|a20141103.1 (Private Part)]], Access for (CM) + (A) only''' 
## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20141103.1)>>  
## <== INCLUDE SECTION EOT

==== EOT Private Part ====

== original Dispute ==

 {{{
Please terminate my account.
}}}

== Discovery ==
 * The claimant is an assurer. All the assurances the claimant did are older than 7 years.
 * Support tried to close the account following the precedents case [[Arbitrations/a20140713.1|a20140713.1]], but recieved no answer or confirmation about the destruction of the CAP forms from C
 * Support handed the case over to Arbitration, as the precedents case requires if the destruction of the CAP forms is not confirmed
 * The claimant confirmed the destruction of the CAP forms to the initial Case Manager.
 * Because of this the process of the precedents case could be continiued by Support.

== Ruling ==
{{{
The account of the claimant should be closed by Support, continuing with the process of precedents case a20140713.1. The claimant has given a statement to Arbitration that the CAP forms were destroyed. As the first mail from the process was already send and an answer received, Support does not need to send it again.

Hamburg, 2014-11-18
}}}

== Execution ==
 . 2014-11-18 (A): send ruling to C and Support
 . 2014-11-18 (Support): executed ruling

== Similiar Cases ==

|| [[Arbitrations/a20140713.1|a20140713.1]] || [[Arbitrations/a20140713.1|delete assurer account  ]] ||
|| [[Arbitrations/a20111128.3|a20111128.3]] || [[Arbitrations/a20111128.3|Delete Account cases to handle by SE - No Assurances given, no certs or certs expired - Precedents Case {i} ]] ||
|| [[Arbitrations/a20080702.1|a20080702.1]] || [[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] ||
|| [[Arbitrations/a20090618.3|a20090618.3]] || [[Arbitrations/a20090618.3|Assurer requests to delete account]] ||
|| [[Arbitrations/a20090328.1|a20090328.1]] || [[Arbitrations/a20090328.1|Assurer wants his account deleted]] ||
|| [[Arbitrations/a20090510.3|a20090510.3]] || [[Arbitrations/a20090510.3|Assurer with alter-ego even assured himself more than once]] ||
|| [[Arbitrations/a20100907.1|a20100907.1]] || [[Arbitrations/a20100907.1|letter of resignation]] ||
|| [[Arbitrations/a20110110.1|a20110110.1]] || [[Arbitrations/a20110110.1|Please Delete my Account (Is Assurer)]] ||
|| [[Arbitrations/a20110131.1|a20110131.1]] || [[Arbitrations/a20110131.1|Account Removal Olivier F (Is Assurer)]] ||
|| [[Arbitrations/a20111004.1|a20111004.1]] || [[Arbitrations/a20111004.1|Assurer requests deletion of his account ]] ||
|| [[Arbitrations/a20130308.1|a20130308.1]] || [[Arbitrations/a20130308.1|Delete Account ]] ||
|| [[Arbitrations/a20140925.3|a20140925.3]] || [[Arbitrations/a20140925.3|delete assurer account Philipp S ]] ||
|| [[Arbitrations/a20140926.1|a20140926.1]] || [[Arbitrations/a20140926.1|delete assurer account Nils E  ]] ||
|| [[Arbitrations/a20140926.3|a20140926.3]] || [[Arbitrations/a20140926.3|termination of assurer account Hannes R ]] ||
|| [[Arbitrations/a20140926.4|a20140926.4]] || [[Arbitrations/a20140926.4|termination of assurer account Christoph B ]] ||
|| [[Arbitrations/a20140927.2|a20140927.2]] || [[Arbitrations/a20140927.2|termination of assurer account Federico H ]] ||
|| [[Arbitrations/a20140929.1|a20140929.1]] || [[Arbitrations/a20140929.1|termination of assurer account Fridtjof B ]] ||
|| [[Arbitrations/a20140930.1|a20140930.1]] || [[Arbitrations/a20140930.1|deletion of assurer account Lukas H ]] ||
|| [[Arbitrations/a20141002.1|a20141002.1]] || [[Arbitrations/a20141002.1|terminate assurer account Rutger S]] ||
|| [[Arbitrations/a20141011.1|a20141011.1]] || [[Arbitrations/a20141011.1|delete assurer account Johannes K]] ||
|| [[Arbitrations/a20141020.1|a20141020.1]] || [[Arbitrations/a20141020.1|terminate assurer account Klaus L]] ||
|| [[Arbitrations/a20141024.1|a20141024.1]] || [[Arbitrations/a20141024.1|terminate assurer account Bruno]] ||

----
 . CategoryArbitration
 . CategoryArbCaseAccountDelAssurer