* Case Number: a20131225.1
  * Status: init
  * Claimants: CAcert (Support - represented by Werner D)?
  * Respondents: Klaus-Dieter E
  * Inital Case Manager: EvaStöwe
  * Case Manager: name case manager
  * Arbitrator: name arbitrator
  * Date of arbitration start: 201Y-MM-DD
  * Date of ruling: 201Y-MM-DD
  * Case closed: 201Y-MM-DD
  * Complaint: Dispute for CCA violation

  * Relief: TBD

Before: Arbitrator name arbitor (A), Respondent: Klaus-Dieter E (R), Claimant: CAcert/Support (represented by Werner D)? (C), Case: a20131225.1


== History Log ==
 . 2013-12-25 (issue.c.o) case [s20131225.42]
 . 2014-01-15 (iCM): question to Werner D who is the claimant of this case
 . 2014-01-15 (Werner D): CAcert or Support should be claimant - never he himself
 . 2014-01-18 short discussion on arbitration-list about who should be the claimant in such a case (and the need to have support being able to handle such cases at least partly by themselves)
 . 2014-01-19 (iCM): added to wiki, request for CM / A
 . 2014-01-19 (iCM): send notification about new case to (R), Werner D
 . 2014-01-19 (R): bounce from primary and a secondary email address (which was marked as probably working in the original dispute)
 . 2014-01-19 (iCM): tried to send same notification to another secondary email address of R
 . 2014-07-26 (iCM): again asked for A/CM

== Original Dispute, Discovery (Private Part) (optional) ==

 * '''Link to Arbitration case [[Arbitrations/priv/a20131225.1|a20131225.1 (Private Part)]], Access for (CM) + (A) only'''
## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20131225.1)>>  
## <== INCLUDE SECTION EOT

==== EOT Private Part ====
== Dispute ==
{{{
> Dear Arbitrators,
> 
> I hereby file a dispute against "Klaus-Dieter [...]"
> [email] for CCA violation. He is not reachable on his
> main email address. As announced I blocked his account and now file this
> dispute. Following you will find the mail exchange up to now.
> 
> -------------------------
> 
> Von:      [email]
> An:       support@cacert.org
> Betreff:  Abwesenheitsnotiz     Notice of absence
> Erstellt: 07.12.2013 21:47:11
> 
> Nach den Edward Snowden Veröffentlichungen sollte jedem klar sein, dass
> man Hotmail nicht mehr verwenden darf. Wer mich unbedingt erreichen will
> hat dazu jederzeit über Threema die Möglichkeit. Meine Threema ID lautet
> [...]
> 
> Translation:
> 
> After the disclosures of Edward Snowden it should be clear to everyone
> that he should no longer use Hotmail. Who will contact me imperatively
> has the chance to use Threema. My Threema ID is [...]
> 
> -------------------------------
> 
> Von:      CAcert Support <support@cacert.org>
> An:       [email], [5 other email addresses]
> Betreff:  Re: [s20131207.64] Abwesenheitsnotiz
> Erstellt: 08.12.2013 06:10:11
> 
> Hello [email],
> 
> > Nach den Edward Snowden Veröffentlichungen sollte jedem klar sein,
> dass man Hotmail nicht mehr verwenden darf.
> 
> Dann benutzen Sie halt einen anderen E-Mail-Anbieter, dem Sie noch
> vertrauen.
> 
> > Wer mich unbedingt erreichen will hat dazu jederzeit über Threema die
> Möglichkeit. Meine Threema ID lautet [...]
> 
> Bei der Eröffnung Ihres CAcert-Kontos am [date] haben Sie der
> Vereinbarung der CAcert-Gemeinschaft (CAcert Community Agreement, CCA)
> zugestimmt, erneut bei [account detail]. Damit sind Sie an
> die Regeln von CAcert gebunden. Dazu zählt, dass Sie stets über die
> angegebene Haupt-E-Mail-Adresse [email] erreichbar
> sind. Das scheint nicht der Fall zu sein.
> 
> Sie können gerne eine andere Ihrer-E-Mail-Adressen zu Ihrer
> Haupt-E-Mail-Adresse machen. Damit wäre dann wieder alles in Ordnung.
> 
> Ich gebe Ihnen dazu 14 Tage Zeit. Wenn Sie weiter nicht erreichbar sind
> oder nicht antworten, dann wird Ihr CAcert-Konto gesperrt und ein
> Schiedsgerichsverfahren eingeleitet, das dazu führt, dass Ihr Konto
> gelöscht wird.
> 
> Translation:
> 
> Then use another email provider you still trust.
> 
> With the creation of you CAcert account on [date] you agreed the
> CCA, and again at [account detail]. Thus you are bound to
> the rules of CAcert. This includes that you can reached via your main
> email address [email] you entered. This seems not to
> be the case.
> 
> You are free to make another email address your main email address. Then
> everything would be in best order again.
> 
> I give you a deadline of 14 days for that. If you are still not
> reachable or don't answer, then you CAcert account will be blocked and
> an arbitration opened, which will lead to the deletion of your account.
> 
> -----------------
> 
> Von:      [other email]
> An:       support@cacert.org
> Betreff:  nicht mehr in Verwendung Re: [s20131207.64] Abwesenheitsnotiz
> Erstellt: 08.12.2013 06:15:22
> 
> Nach den Edward Snowden Veröffentlichungen sollte jedem klar sein, dass
> man Gmail nicht mehr verwenden darf. Wer mich unbedingt erreichen will
> hat dazu jederzeit über Threema die Möglichkeit. Meine Threema ID lautet
> [...]
> 
> Translation: The same as above for Gmail.
> 
> ----------------------------------
> 
> Von:      [other email]
> An:       support@cacert.org
> Betreff:  nicht mehr in Verwendung Re: [s20131207.64] Abwesenheitsnotiz
> Erstellt: 08.12.2013 06:17:29
> 
> Nach den Edward Snowden Veröffentlichungen sollte jedem klar sein,
> dass man Gmail nicht mehr verwenden darf. Diese Mailadresse besteht
> nur weiter, weil sie für einen Google Play Account benötigt wird. Wer
> mich unbedingt erreichen will hat dazu jederzeit über Threema die
> Möglichkeit. Meine Threema ID lautet [...]
> 
> Translation:
> 
> This email address only still exists since it is needed for a Google
> Play Account.
> 
> ------------------------------
> 
> On purpose I used all email addresses that are assigned to his account
> in the hope that at least one email should arrive. And it looks like
> that [other email] should have arrived.
> 
> His account data:
[complete account data]
}}}

== Discovery ==

== Ruling ==

== Execution ==

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----
 . CategoryArbitration
 . [[CategoryArbCaseCCAViolation]]