* Case Number: a20130422.1
  * Status: init
  * Claimants: Marcus Mängel (SE) for CAcert 
  * Respondents: Reno F
  * Initial Case Manager: AlexRobertson, at 2016-12-08 EvaStöwe disclosed dispute based on DRO decision [[https://community.cacert.org/board/motions.php?motion=m20161119.4|m20161119.4]] and [[https://community.cacert.org/board/motions.php?motion=m20161119.3|m20161119.3]]
  * Case Manager: name case manager
  * Arbitrator: name arbitrator
  * Date of arbitration start: 201Y-MM-DD
  * Date of ruling: 201Y-MM-DD
  * Case closed: 201Y-MM-DD
  * Complaint: CCA 2.5.2 Violation
  * Relief: TBD

Before: Arbitrator name arbitor (A), Respondent: Reno F (R), Claimant: MarcusMängel (C), Case: a20130422.1


== History Log ==
 . 2013-04-23 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentZoom&TicketID=220353 | s20130422.11]]
 . 2013-04-23 (iCM): added to wiki, request for CM / A

== Original Dispute, Discovery (Private Part) (optional) ==

 * '''Link to Arbitration case [[Arbitrations/priv/a20130422.1|a20130422.1 (Private Part)]], Access for (CM) + (A) only)'''  

## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20130422.1)>>  
## <== INCLUDE SECTION EOT

## '''''^^^^^^^^^^^^ Remove last section if there is no private part!!!'''''

==== EOT Private Part ====

== Original Dispute ==
{{{
 > Hi guys,
 > 
 > I locked the Reno F[...] [email] due to a CCA violation
 > 2.5.2 [1] in that he was not responding to questions of support
 > regarding
 > the users account.
 > 
 > HISTORY
 > Original ticket s20130322.66 dated from 2013-03-22
 > ---
 > Dear Support,
 > 
 > when I wanted to enter the assurance of
 > 
 > Reno F[...], [email]
 > 
 > whom I met at [event], I noticed the account contains an
 > incorrect DoB. Please ask the member to correct this issue and notify me
 > once this issue has been resolved.
 > 
 > Best regards,
 > Benny B[...]
 > CARS
 > ---
 > Mail to user on 2013-03-22
 > Mail to user on 2013-04-06 with deadline to responde until 2013-04-20
 > 
 > Additional findings
 > [secondary email status]
 > 
 > [1] http://cacert.org/policy/CAcertCommunityAgreement.html
}}}

Parts in [] anonymised at disclosure of dispute. May be adjusted by CM or Arbitrator.


== Discovery ==

== Ruling ==

== Execution ==

== Similiar Cases ==

----
 . CategoryArbitration
 . [[CategoryArbCaseCCAViolation]]