* Case Number: a20130308.1
  * Status: closed 
  * Claimants: Joseph K
  * Respondents: CAcert
  * Initial Case Manager: AlexRobertson
  * Case Manager: EvaStöwe
  * Arbitrator: MartinGummi
  * Date of arbitration start: 2013-11-27
  * Date of ruling: 2014-09-14
  * Case closed: 2014-10-28
  * Complaint: Delete Account
  * Relief: TBD

Before: Arbitrator MartinGummi (A), Respondent: CAcert(R), Claimant: Joseph K (C), Case: a20130308.1


== History Log ==
 . 2013-03-11 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentZoom&TicketID=215745|s20130308.27]]
 . 2013-03-11 (iCM): added to wiki, request for CM / A
 . 2013-03-11 (iCM): added notes from support re certs and assurances
 . 2013-11-27 (CM): I take care of this case and select Martin Gummi as A
 . 2013-11-27 (CM): Mail to support for update on account
 . 2013-11-28 (Support): acc locked, 3 old assurances, no CCA-entry, no recent activity, no active certs
 . 2013-11-30 (A): sent mail to C to get in contact because of CAP-forms retrieval 
 . 2013-12-15 (CM): asked support about implications of revocation of assurances
 . 2013-12-15 (Support): one assuree would drop below 50 assurance points, no harm for the other two
 . 2013-12-15 (CM): send invitation to upcomming ATE to this assuree
 . 2013-12-22 (CM): reminder to C, extended deadline for response until 2014-01-12
 . 2014-01-13 (C): I only have 3 CAP forms in PDF for you
 . 2014-02-09 (CM): asks if (C) only has PDF copies of the CAP forms or if he has paper originals and does not want to send them
 . 2014-02-17 (C): I have additional PDF-versions for backup in case of fire. I rather wait instead of sending paper forms.
 . 2014-06-02 (A): presents C with the option to wait all assurances are older than 7 years within the next few months and then close the account without complications regarding the CAP forms
 . 2014-09-14 (A): ruling 
 . 2014-10-26 (CM): execution request to Support
 . 2014-10-27 (Support): confirms that execution had taken place at 2014-09-30, forgot to send confirmation back then
 . 2014-10-30 (CM): closed case
 
== Original Dispute, Discovery (Private Part) (optional) ==

 * '''Link to Arbitration case [[Arbitrations/priv/a20130308.1|a20130308.1 (Private Part)]], Access for (CM) + (A) only'''  

## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20130308.1)>>  
## <== INCLUDE SECTION EOT


==== EOT Private Part ====

== Discovery ==
 * C requested to delete account in March 2013
 * There was no activity on the account since then
 * No CCA entry for C is known
 * Last certificate of C expired Mai 2013
 * C was an assurer and assured 3 people, no assurance is older than 7 years.
 * Beside of that nothing else is known that would prevent deletion of account.
 * C did not respond to the first mail until deadline
 * If assurances would be revoked one assuree would drop below 50 assurance points

 * All assurances are now older then 7 years.
 * A precedents ruling for delete assurance cases where all assurances are older than 7 years was issued ([[Arbitrations/a20140713.1|a20140713.1]]).


== Ruling ==

This case matches the requirements of the new precedents case a20140713.1<<BR>>
Support should use this precedents case to close the account of the claimant.

Lübeck, 2014-09-14 

== Execution ==
 . 2014-09-14 (A): ruling 
 . 2014-10-26 (CM): execution request to Support
 . 2014-10-27 (Support): confirms that execution had taken place at 2014-09-30, forgot to send confirmation back then
 . 2014-10-30 (CM): closed case

== Similiar Cases ==
|| [[Arbitrations/a20111128.3|a20111128.3]] || [[Arbitrations/a20111128.3|Delete Account cases to handle by SE - No Assurances given, no certs or certs expired - Precedents Case {i} ]] ||
|| [[Arbitrations/a20080702.1|a20080702.1]] || [[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] ||
|| [[Arbitrations/a20090618.3|a20090618.3]] || [[Arbitrations/a20090618.3|Assurer requests to delete account]] ||
|| [[Arbitrations/a20090328.1|a20090328.1]] || [[Arbitrations/a20090328.1|Assurer wants his account deleted]] ||
|| [[Arbitrations/a20100907.1|a20100907.1]] || [[Arbitrations/a20100907.1|letter of resignation]] ||
|| [[Arbitrations/a20110110.1|a20110110.1]] || [[Arbitrations/a20110110.1|Please Delete my Account (Is Assurer)]] ||
|| [[Arbitrations/a20110131.1|a20110131.1]] || [[Arbitrations/a20110131.1|Account Removal Olivier F (Is Assurer)]] ||
|| [[Arbitrations/a20090510.3|a20090510.3]] || [[Arbitrations/a20090510.3|Assurer with alter-ego even assured himself more than once]] ||
|| [[Arbitrations/a20111004.1|a20111004.1]] || [[Arbitrations/a20111004.1|Assurer requests deletion of his account ]] ||
|| [[Arbitrations/a20140713.1|a20140713.1]] || [[Arbitrations/a20140713.1|delete assurer account  ]] ||

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 . CategoryArbitration
 . CategoryArbCaseAccountDelAssurer