* Case Number: a20120831.1 * Status: close * Claimants: CAcert * Respondents: Marcus M * Initial Case Manager: AlexRobertson * Case Manager: MartinGummi * Arbitrator: EvaStöwe * Date of arbitration start: 2014-02-15 * Date of ruling: 2014-02-15 * Case closed: 2014-02-15 * Complaint: Verification that action was according to the policies * Relief: TBD Before: Arbitrator EvaStöwe (A), Respondent: Marcus M (R), Claimant: CAcert (C), Case: a20120831.1 == History Log == . 2012-08-31 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=166613&ArticleID=206438 | s20120831.182 ]] . 2012-09-02 (iCM): added to wiki, request for CM / A . 2015-02-15 (CM): I'll take the case and select Eva Stöwe as (A) . 2015-02-15 (CM): init mail to C . 2015-02-15 (A): send ruling to C . 2015-02-15 (CM): close case == Original Dispute, Discovery (Private Part) (optional) == * '''Link to Arbitration case [[Arbitrations/priv/a20120831.1|a20120831.1 (Private Part)]], Access for (CM) + (A) only''' <> ==== EOT Private Part ==== == original Dispute == private because it was meaningless without the according private information (see Discovery for an overview) == Discovery == * given facts from the dispute * Support got a mail with the request to "remove all data about the account of a given email address and two reported published messages as it contains personal information". * The requesting person was the owner of said email address. * The mails were published on the cacert-support-mailing list, which is a public mailing list of CAcert. * According to the support mails, the requsting person was the author of those mails himself. * R deleted (as Support team member) the two requested mailings from the archive of the mailing list. * But as it is the archive of a mailing list he was only "able to delete them from there and not from any other places in the internet where it might have been copied or sent to." * R directly filed this dispute to verify the action. * Since the dispute was filed, a precedents case a20101025.1 was ruled about when support may remove single posts to CAcert mailing lists. * The named conditions of the precedents-ruling are: * The original author of the post requests the removal of the post for a valid reason. Support personnel and mailing list owners decide whether a given reason is valid. Typical valid reasons include "accidental posting" and "disclosure of confident data". * Anyone claims personal data concerning him-/herself is published in a posting, and the original author agrees the deletion of the post. * The first condition applies in this case directly and the second is given indirectly, so the precedent ruling should be followed. == Ruling == . Since the case matches the ruling of the precedents case a20101025.1, it should be followed. . The action of the support member (R) to delete the mails is authorized -- Cologne, 2014-02-15 == Execution == nothing to execute == Similiar Cases == || [[Arbitrations/a20101025.1|a20101025.1]] || [[Arbitrations/a20101025.1|removal of posts from mailing list]] || || [[Arbitrations/a20120815.1|a20120815.1]] || [[Arbitrations/a20120815.1|removal of post on mailing list ]] || || [[Arbitrations/a20111205.1|a20111205.1]] || [[Arbitrations/a20111205.1|remove post with PII from mailing list ]] || ---- . CategoryArbitration . CategoryArbCaseOthers