* Case Number: a20120621.1
  * Status: dismissed
  * Claimants: Tristan V
  * Respondents: CAcert
  * Initial Case Manager: AlexRobertson
  * Case Manager: EvaStöwe
  * Arbitrator: MartinGummi
  * Date of arbitration start: 2013-11-04
  * --(Date of ruling: 201-MM-DD)--
  * Case closed: 2013-11-25
  * Complaint: Remove Account (Tristan V) 
  * Relief: TBD

Before: Arbitrator Martin Gummi (A), Respondent: CAcert (R), Claimant: Tristan V (C), Case: a20120621.1


== History Log ==
 . (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentZoom&TicketID=148310|s20120621.168]]
 . 2012-06-21 (iCM): added to wiki, request for CM / A
 . 2013-11-04 (A): I'll take this case as (A) and Case Manager is (CM)
 . 2013-11-04 (CM): Question to support about current state of account
 . 2013-11-04 (Support): there was some activity [s20131104.100]
 . 2013-11-04 (CM): Question to C if acc should be kept because of activity
 . 2013-11-04 (A): notice to C about dismissal 

== Original Dispute, Discovery (Private Part) (optional) ==

 * '''Link to Arbitration case [[Arbitrations/priv/a20120621.1|a20120621.1 (Private Part)]], Access for (CM) + (A) only)'''  

<<Include(Arbitrations/priv/a20120621.1)>>  

==== EOT Private Part ====

== Discovery ==
 * In the original dispute C asked to close his account.
 * There was recent activity on the account (last Apr 2013).
 * When asked, C did not confirm that he wants to get the account closed.

It appears like C wants to keep the account.
If he nevertheless wants to close his account it could be easily be done by another mail to Support.
##== Ruling ==

##== Execution ==

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 . CategoryArbitration
 . CategoryArbCaseAccountDelNonAssurer
 . CategoryArbCaseSystemTasks