* Case Number: a20111103.1
  * Status: closed
  * Claimants: Fabien S
  * Respondents: CAcert
  * Initial Case Manager: BernhardFröhlich
  * Case Manager: UlrichSchroeter
  * Arbitrator: BernhardFröhlich
  * Date of arbitration start: 2012-03-21
  * Date of ruling: 2015-02-26
  * Case closed: 2015-03-04
  * Complaint: Delete my Account

  * Relief: Anonymize account

Before: Arbitrator BernhardFröhlich (A), Respondent: CAcert (R), Claimant: Fabien S (C), Case: a20111103.1


== History Log ==
 . 2011-11-03 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=81610|s20111103.28]]
 . 2011-11-05 (iCM): added to wiki, request for CM / A
 . 2012-01-07 (CM): dismissed for the moment, moved back to (Support) to check case to be handled under precedent [[Arbitrations/a20111128.3|a20111128.3]]
 . 2012-01-07 (Support): moved ticket [[https://issue.cacert.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=81610|s20111103.28]] back into disputes queue. Case disqualifies for precedent case
 . 2012-03-21 (A): I'll handle this case as Arbitrator
 . 2012-03-21 (A): Sent initial mail, asking for confirmation till 2012-04-04
 . 2015-02-18 (A): Sent request to Support to check if all prerequesites for a handling according to [[Arbitrations/a20111128.3|a20111128.3]] are given now. If this is the case, a20111128.3 shall be applied.

== Original Dispute, Discovery (Private Part) (optional) ==

 * '''Link to Arbitration case [[Arbitrations/priv/a20111103.1|a20111103.1 (Private Part)]], Access for (CM) + (A) only)'''

## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20111103.1)>>  
## <== INCLUDE SECTION EOT


==== EOT Private Part ====

== Discovery ==

 * Support reports a server certificate in the account, which will expire 2012-05-01
 * At 2012-03-21 no other open Arbitration Cases which involve the user could be found.
 * Re-checked at 2015-02-18, still no open Arbitration Case concerning the user.

== Ruling ==

I rule that the Precedence Ruling of [[Arbitrations/a20111128.3|a20111128.3]] shall be applied to the case now. Since, sadly, this case was running for quite some time the prerequesites of a20111128.3 are now fulfilled.

Munich, February 26, 2015

== Execution ==

 . 2015-02-18 Support reports that C's account has been anonymized according to the standard procedure, as suggested by the Arbitrator.
 . 2015-02-26 (A): Formal ruling given
 . 2015-02-26 (A): Notified C of ruling.
 . 2015-03-04 (A): The case is closed now.

== Similiar Cases ==
|| [[Arbitrations/a20111128.3|a20111128.3]] || [[Arbitrations/a20111128.3|Delete Account cases to handle by SE - No Assurances given, no certs or certs expired - Precedents Case {i} ]] ||

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 . CategoryArbitration
 . CategoryArbCaseAccountDelNonAssurer