* Case Number: a20110920.2
  * Status: closed
  * Claimants: Victor R
  * Respondents: CAcert
  * Initial Case Manager: BernhardFröhlich
  * Case Manager: EvaStöwe
  * former Case Manager: JoelHatsch
  * Arbitrator: MartinGummi
  * Date of arbitration start: 2011-12-14
  * Date of ruling: 2013-11-14
  * Case closed: 2013-11-20
  * Complaint: Delete my account

  * Relief: TBD

Before: Arbitrator name arbitor (A), Respondent: name respondent (R), Claimant: Victor R (C), Case: a20110920.2


== History Log ==
 . 2011-09-20 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=77207&ArticleID=&QueueID=1|s20110920.49]]
 . 2011-10-01 (iCM): added to wiki, request for CM / A
 . 2011-12-13 (CM): I'll take care of this case as (CM) and appoint MartinGummi as (A)
 . 2011-11-27 (CM) : Init mail sent
 . 2013-11-01 (A): change CM
 . 2013-11-02 (CM): ask (Support) about account activity and state
 . 2013-11-02 (Support): no activity [s20131102.34]
 . 2013-11-14 (A) : send ruling to C and CM
 . 2013-11-20 (A): case closed 

== Original Dispute, Discovery (Private Part) (optional) ==

 * '''Link to Arbitration case [[Arbitrations/priv/a20110920.2|a20110920.2 (Private Part)]], Access for (CM) + (A) only)'''  

## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20110920.2)>>  
## <== INCLUDE SECTION EOT

==== EOT Private Part ====


=== Notes by iCM ===
 * C has answered to a request sent to the account's primary mail and confirmed the request to delete the account

== Discovery ==
 * Verified: C really wants to be deleted.
 * No activity on account, since dispute.
 * C is not involved in other cases.
 * Account fullfills preconditions of precedent case [[Arbitrations/a20111128.3|a20111128.3]]

== Ruling ==

I hereby rule:

 * As requested and confirmed by the Claimant, his account shall be anonymized with Precedent Case a20111128.3 [2] step 3. 
 * Since no active certificates is present and no assurances have been given, the CCA with the Claimant is terminated immediately.

Lübeck, 2013-11-14

== Execution ==

 . 2013-11-14 (A): sent to Support
 . 2013-11-15 (Support): confirms execution [s20131114.38]

== Similiar Cases ==

|| [[Arbitrations/a20111128.3|a20111128.3]] || [[Arbitrations/a20111128.3|Delete Account cases to handle by SE - No Assurances given, no certs or certs expired - Precedents Case {i} ]] ||
|| [[Arbitrations/a20090618.5|a20090618.5]] || [[Arbitrations/a20090618.5|User requests to delete account with no Assurance Points]] ||
|| [[Arbitrations/a20090826.1|a20090826.1]] || [[Arbitrations/a20090826.1|User wants account deleted, no Assurance Points, no certificates]] ||
|| [[Arbitrations/a20090926.1|a20090926.1]] || [[Arbitrations/a20090926.1|User wants account deleted, no Assurance Points, no certificates]] ||
|| [[Arbitrations/a20110120.2|a20110120.2]] || [[Arbitrations/a20110120.2|Account Removal w/ intermediate ruling]] ||
|| [[Arbitrations/a20110802.3|a20110802.3]] || [[Arbitrations/a20110802.3|Can you please delete my account?]] ||
|| [[Arbitrations/a20110221.1|a20110221.1]] || [[Arbitrations/a20110221.1|PII and problematical sys settings on 1057 of 1074 deleted accounts cases still remains in database]] ||
|| [[Arbitrations/a20110908.1|a20110908.1]] || [[Arbitrations/a20110908.1|Delete my account]] ||
|| [[Arbitrations/a20110923.1|a20110923.1]] || [[Arbitrations/a20110923.1|Delete my accounts (Lourens V)]] ||
|| [[Arbitrations/a20110930.1|a20110930.1]] || [[Arbitrations/a20110930.1|Delete my account]] ||
|| [[Arbitrations/a20111127.1|a20111127.1]] || [[Arbitrations/a20111127.1|Delete my account]] ||
|| [[Arbitrations/a20111215.1|a20111215.1]] || [[Arbitrations/a20111215.1|Account Removal]] ||
|| [[Arbitrations/a20120224.1|a20120224.1]] || [[Arbitrations/a20120224.1|Delete my account (Luca T.)]] ||
|| [[Arbitrations/a20120322.1|a20120322.1]] || [[Arbitrations/a20120322.1|Account Removal]] ||
|| [[Arbitrations/a20120402.1|a20120402.1]] || [[Arbitrations/a20120402.1|Delete my account and unsubscribe]] ||
|| [[Arbitrations/a20120420.1|a20120420.1]] || [[Arbitrations/a20120420.1|Account Removal]] ||
|| [[Arbitrations/a20120421.1|a20120421.1]] || [[Arbitrations/a20120421.1|Remove Account]] ||
|| [[Arbitrations/a20120511.1|a20120511.1]] || [[Arbitrations/a20120511.1|Account Removal]] ||
|| [[Arbitrations/a20120621.1|a20120621.1]] || [[Arbitrations/a20120621.1|Remove Account (Tristan V)]] ||
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 . CategoryArbitration

 . CategoryArbCaseAccountDelNonAssurer