* Case Number: a20110920.1
  * Status: init
  * Claimants: André D
  * Respondents: CAcert
  * Initial Case Manager: BernhardFröhlich
  * Case Manager: PhilippDunkel
  * Arbitrator: AlexRobertson
  * Date of arbitration start: 2013-03-19
  * Date of ruling: 2013-03-19
  * Case closed: 2013-03-20
  * Complaint: Please add accent to my first name

  * Relief: TBD

Before: Arbitrator AlexRobertson (A), Respondent: name respondent (R), Claimant: André D (C), Case: a20110920.1


== History Log ==
 . 2011-09-20 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=76656&ArticleID=94411&ZoomExpand=0#94411|s20110915.38]]
 . 2011-09-25 (iCM): added to wiki, request for CM / A
 . 2013-03-19 (A) I take the case and appoint (CM)
 . 2013-03-19 (A) Init mail
 . 2013-03-19 (A) Response from (C) accepting CCA
 . 2013-03-19 (A) Ruling
 . 2013-03-19 (A) Request to support to alter account name
 . 2013-03-19 (A) Confirmation of change from support
 . 2013-03-20 (A) Closed

== Original Dispute, Discovery (Private Part) (optional) ==

 * '''Link to Arbitration case [[Arbitrations/priv/a20110920.1|a20110920.1 (Private Part)]], Access for (CM) + (A) only)''' 

## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20110920.1)>>  
## <== INCLUDE SECTION EOT

==== EOT Private Part ====

== Discovery ==

== Ruling ==

It has been well established in earlier cases that variants of names are permissible in the account. <<BR>>
<<BR>>
The inclusion (or otherwise) of an accent in the name (André or Andre) is a matter at the discretion of the individual. In this particular case, the inclusion of the accent would be normal - and may or may not be echoed in formal documentation - this is allowed for in the rules on transliteration as per the Assurer's Handbook.<<BR>>
<<BR>>
I therefore rule that the inclusion of the accent as per the claimant's request is allowable and direct that Support arrange to correct the claimant's record appropriately.<<BR>>
<<BR>>
Alex Robertson<<BR>>
CACert Arbitrator<<BR>>
Crewe, UK<<BR>>
19th March 2013<<BR>>


== Execution ==

== Similiar Cases ==

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 . CategoryArbitration

 . CategoryArbCaseAccountDataNameModificationsRequested