* Case Number: a20110908.1
  * Status: dismissed
  * Claimants: Florian Z
  * Respondents: CAcert
  * Initial Case Manager: BernhardFröhlich
  * Case Manager: EvaStöwe
  * former Case Manager: JoelHatsch
  * Arbitrator: MartinGummi
  * Date of arbitration start: 2011-12-14
  * --(Date of ruling: 201Y-MM-DD)--
  * --(Case closed: 201Y-MM-DD)--
  * Complaint: Delete my account

  * Relief: TBD

Before: Arbitrator N.N. (A), Respondent: CAcert (R), Claimant: Florian Z (C), Case: a20110908.1


== History Log ==
 . 2011-09-08 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=75932|s20110908.51]]
 . 2011-09-14 (iCM): added to wiki, request for CM / A
 . 2011-12-13 (CM): I'll take care of this case as (CM) and appoint MartinGummi as (A)
 . 2011-12-14 (CM) : Init mail sent
 . 2011-12-14 (CM) : Init mail bounced
 . 2012-02-10 (A): dismissed for the moment, moved back to (Support) to check case to be handled under precedent [[Arbitrations/a20111128.3|a20111128.3]]
 . 2013-11-01 (A): change CM 
 . 2013-11-02 (CM): question to support about handling under precedent case [[Arbitrations/a20111128.3|a20111128.3]]
 . 2013-11-03 (Support): cannot find account nor indication of former handle under precedent case [s20131102.50]
 . 2013-11-27 (A of a20120815.1): [[Arbitrations/a20120815.1|a20120815.1]] closed - could not reach C
 . 2013-11-27 dismissed

== Original Dispute, Discovery (Private Part) (optional) ==

 * '''Link to Arbitration case [[Arbitrations/priv/a20110908.1|a20110908.1 (Private Part)]], Access for (CM) + (A) only)''' 

## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20110908.1)>>  
## <== INCLUDE SECTION EOT


==== EOT Private Part ====

== Discovery ==
 * No other running arbitrations found for that email in 2011
 * NDR by init Mailing
 * account not found by support at 2010-09-10
 * other arbitration running since 2012-08-15 (after last activity in current case) at [[Arbitrations/a20120815.1|a20120815.1]] 
 * no bounce on CM-change-mail so probably primary-email active dispite former NDR
 * no account could be found for mail address by support at 2013-11-03
 * in a20120815.1 C mentioned that he does not have addreess in question anymore
 * a20120815.1 is closed since 2013-11-27 - C could not be contacted and no account for C was found

Cannot find any account to close.

Since there is nothing to do, and C cannot be contacted we dismiss the case.

##== Ruling ==

##== Execution ==

== Similiar Cases ==
|| [[Arbitrations/a20120815.1|a20120815.1]] || [[Arbitrations/a20120815.1|removal of post on mailing list ]]||
|| [[Arbitrations/a20111128.3|a20111128.3]] || [[Arbitrations/a20111128.3|Delete Account cases to handle by SE - No Assurances given, no certs or certs expired - Precedents Case {i} ]] ||
|| [[Arbitrations/a20090618.5|a20090618.5]] || [[Arbitrations/a20090618.5|User requests to delete account with no Assurance Points]] ||
|| [[Arbitrations/a20090826.1|a20090826.1]] || [[Arbitrations/a20090826.1|User wants account deleted, no Assurance Points, no certificates]] ||
|| [[Arbitrations/a20090926.1|a20090926.1]] || [[Arbitrations/a20090926.1|User wants account deleted, no Assurance Points, no certificates]] ||
|| [[Arbitrations/a20110120.2|a20110120.2]] || [[Arbitrations/a20110120.2|Account Removal w/ intermediate ruling]] ||
|| [[Arbitrations/a20110802.3|a20110802.3]] || [[Arbitrations/a20110802.3|Can you please delete my account?]] ||
|| [[Arbitrations/a20110221.1|a20110221.1]] || [[Arbitrations/a20110221.1|PII and problematical sys settings on 1057 of 1074 deleted accounts cases still remains in database]] ||
|| [[Arbitrations/a20110908.1|a20110908.1]] || [[Arbitrations/a20110908.1|Delete my account]] ||
|| [[Arbitrations/a20110920.2|a20110920.2]] || [[Arbitrations/a20110920.2|Delete my account]] ||
|| [[Arbitrations/a20110923.1|a20110923.1]] || [[Arbitrations/a20110923.1|Delete my accounts (Lourens V)]] ||
|| [[Arbitrations/a20110930.1|a20110930.1]] || [[Arbitrations/a20110930.1|Delete my account]] ||
|| [[Arbitrations/a20111127.1|a20111127.1]] || [[Arbitrations/a20111127.1|Delete my account]] ||
|| [[Arbitrations/a20111215.1|a20111215.1]] || [[Arbitrations/a20111215.1|Account Removal]] ||
|| [[Arbitrations/a20120224.1|a20120224.1]] || [[Arbitrations/a20120224.1|Delete my account (Luca T.)]] ||
|| [[Arbitrations/a20120322.1|a20120322.1]] || [[Arbitrations/a20120322.1|Account Removal]] ||
|| [[Arbitrations/a20120402.1|a20120402.1]] || [[Arbitrations/a20120402.1|Delete my account and unsubscribe]] ||
|| [[Arbitrations/a20120420.1|a20120420.1]] || [[Arbitrations/a20120420.1|Account Removal]] ||
|| [[Arbitrations/a20120421.1|a20120421.1]] || [[Arbitrations/a20120421.1|Remove Account]] ||
|| [[Arbitrations/a20120511.1|a20120511.1]] || [[Arbitrations/a20120511.1|Account Removal]] ||
|| [[Arbitrations/a20120621.1|a20120621.1]] || [[Arbitrations/a20120621.1|Remove Account (Tristan V)]] ||


----
 . CategoryArbitration

 . CategoryArbCaseAccountDelAssurer
 . CategoryArbCaseAccountDelNonAssurer