* Case Number: a20110822.1
  * Status: init
  * Claimants: Markus R
  * Respondents: CAcert / Assurers
  * Initial Case Manager: BernhardFröhlich
  * Case Manager: PhilippDunkel
  * Arbitrator: AlexRobertson
  * Date of arbitration start: 2013-03-19
  * Date of ruling: 2013-03-20
  * Case closed: 2012-03-21
  * Complaint: Typo in family name

  * Relief: TBD

Before: Arbitrator AlexRobertson (A), Respondent: CAcert / Assurers (R), Claimant: Markus R (C), Case: a20110822.1


== History Log ==
 . 2011-08-22 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=74034&ArticleID=91474|s20110822.7]]
 . 2011-09-08 (iCM): added to wiki, request for CM / A
 . 2013-03-19 (A) I take this case and appoint (CM)
 . 2013-03-19 (A) Init Mailing
 . 2013-03-19 (A) Reply from (C) accepting CCA
 . 2013-03-19 (A) Request Certificate and Assurance Status from Support
 . 2013-03-19 (A) Request copy of Photo-ID from (C)
 . 2013-03-19 (A) Copy of Photo-ID from (C) confirming requested change.
 . 2013-03-19 (A) Info from support received
 . 2013-03-20 (A) Ruling
 . 2013-03-20 (A) Support directed to make appropriate change
 . 2013-03-20 (A) Confirmation of change from support
 . 2013-03-21 (A) Closed

== Original Dispute, Discovery (Private Part) (optional) ==

 * '''Link to Arbitration case [[Arbitrations/priv/a20110822.1|a20110822.1 (Private Part)]], Access for (CM) + (A) only)''' 

## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20110822.1)>>  
## <== INCLUDE SECTION EOT


==== EOT Private Part ====

== Discovery ==

== Ruling ==

I have examined a scanned photoId of the claimant's and have confirmed that there is a typo in the spelling and direct that support correct this.<<BR>>
<<BR>>
Alex Robertson<<BR>>
CAcert Arbitrator<<BR>>
Crewe, UK<<BR>>
20th March 2013<<BR>>


== Execution ==

== Similiar Cases ==

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 . CategoryArbitration

''' and please add one of the following Topics, delete the rest '''

 . CategoryArbCaseAccountDataNameMismatch