* Case Number: a20110802.3
  * Status: closed
  * Claimants: Christophe G
  * Respondents: CAcert
  * Initial Case Manager: UlrichSchroeter
  * Case Manager: UlrichSchroeter
  * Arbitrator: BernhardFröhlich
  * Date of arbitration start: 2011-11-10
  * Date of ruling: 2011-11-27
  * Case closed: 2011-11-28
  * Complaint: Can you please delete my account?

  * Relief: TBD

Before: Arbitrator BernhardFröhlich (A), Respondent: CAcert (R), Claimant: Christophe G (C), Case: a20110802.3


== History Log ==
 . 2011-08-02 (issue.c.o) case [s20110802.59]
 . 2011-08-04 (iCM): added to wiki, request for CM / A
 . 2011-11-10 (A): I'll pick up the case, UlrichSchroeter will be Case Manager
 . 2011-11-10 (A): Sent initial mail to C, asking for confirmation of request till 2011-11-24.

== Original Dispute, Discovery (Private Part) ==

 * Link to Arbitration case [[Arbitrations/priv/a20110802.3|a20110802.3 (Private Part)]]

<<Include(Arbitrations/priv/a20110802.3)>>  

==== EOT Private Part ====

== Discovery ==

 * No response to initial mail from Claimant
 * No open Arbitrations for the account can be found.
 * According to "Assure someone" C's account has less than 100 Assurance Points.
 * No Assurances given, no certificates created

== Ruling ==

If the Claimant has not issued any certificates and has not given any Assurances the account shall be anonymized and the CCA with the Claimant is terminated immediately. 

If Support finds any certificates or Assurances another ruling shall determine the CCA termination and anonymization date.

Munich, 2011-11-27

== Execution ==

 . 2011-11-27 (A): Sent request for information to support. Authorisation to anonymize the account is given if no Assurances are given and no certificates issued.
 . 2011-11-27 Support reports no Assurances given, no certificates issued, account anonymized
 . 2011-11-28 (A): Sent notice to C
 . 2011-11-28 (A): This case is closed now

== Similiar Cases ==
|| [[Arbitrations/a20080702.1|a20080702.1]] || [[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] ||
|| [[Arbitrations/a20090618.3|a20090618.3]] || [[Arbitrations/a20090618.3|Assurer requests to delete account]] ||
|| [[Arbitrations/a20090618.5|a20090618.5]] || [[Arbitrations/a20090618.5|User requests to delete account with no Assurance Points]] ||
|| [[Arbitrations/a20090826.1|a20090826.1]] || [[Arbitrations/a20090826.1|User wants account deleted, no Assurance Points, no certificates]] ||
|| [[Arbitrations/a20090926.1|a20090926.1]] || [[Arbitrations/a20090926.1|User wants account deleted, no Assurance Points, no certificates]] ||
||[[Arbitrations/a20110120.2|a20110120.2]] ||[[Arbitrations/a20110120.2|Account Removal w/ intermediate ruling]] ||
||[[Arbitrations/a20110110.1|a20110110.1]] ||[[Arbitrations/a20110110.1|Please Delete my Account (Is Assurer)]] ||
||[[Arbitrations/a20110131.1|a20110131.1]] ||[[Arbitrations/a20110131.1|Account Removal Olivier F (Is Assurer)]] ||
|| [[Arbitrations/a20090510.3|a20090510.3]] || [[Arbitrations/a20090510.3|Assurer with alter-ego even assured himself more than once]] ||
|| [[Arbitrations/a20110221.1|a20110221.1]] || [[Arbitrations/a20110221.1|PII and problematical sys settings on 1057 of 1074 deleted accounts cases still remains in database]] ||

see also: [[Arbitrations/Training/Lesson20|Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request]]

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 . CategoryArbitration
 . CategoryArbCaseAccountDelNonAssurer