* Case Number: a20110630.1
  * Status: closed
  * Claimants: Jordi MC
  * Respondents: CAcert
  * Initial Case Manager: UlrichSchroeter
  * Case Manager: UlrichSchroeter
  * Arbitrator: BernhardFröhlich
  * Date of arbitration start: 2011-10-15
  * Date of ruling: 2011-11-09
  * Case closed: 2011-11-13
  * Complaint: I would like my account to deleted

  * Relief: TBD

Before: Arbitrator BernhardFröhlich (A), Respondent: CAcert (R), Claimant: Jordi MC (C), Case: a20110630.1


== History Log ==
 . 2011-06-30 (issue.c.o) case [s20110606.52]
 . 2011-07-02 (iCM): added to wiki, request for CM / A
 . 2011-10-15 (A): I've picked up the case, Ulrich Schroeter will be Case Manager
 . 2011-10-15 (A): Sent initial mail to C requesting confirmation, deadline set to 2011-10-29
 . 2011-11-06 (A): No response from Claimand, assuming the request is valid.
 . 2011-11-06 (A): Sent request for information to Support.
 . 2011-11-09 (A): Support provides information, latest certificate expiry is 2011-06-11

== Original Dispute, Discovery (Private Part) ==

 * Link to Arbitration case [[Arbitrations/priv/a20110630.1|a20110630.1 (Private Part)]]

<<Include(Arbitrations/priv/a20110630.1)>>  


==== EOT Private Part ====

== Discovery ==

 * No response to initial mail
 * No other open Arbitration concerning this account can be found
 * Latest expiry date for issued certificates is 2011-06-11
 * No Assurances given

== Ruling ==

As requested by the Claimant the account shall be anonymized.

The latest certificate expiry date of 2011-06-11 with the standard grace time of 90 days leads results in a calculated CCA termination date of 2011-09-11. Since the calculated date is in the past the CCA with the Claimant is terminated immediately.

Munich 2011-11-09

== Execution ==

 . 2011-11-09 (A): Sent request to anonymize Claimant's account to Support
 . 2011-11-12 Support reports that the account is anonymized.
 . 2011-11-13 (A): Sent notification of execution to C
 . 2011-11-13 (A): This case is closed now.

== Similiar Cases ==
|| [[Arbitrations/a20080702.1|a20080702.1]] || [[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] ||
|| [[Arbitrations/a20090618.3|a20090618.3]] || [[Arbitrations/a20090618.3|Assurer requests to delete account]] ||
|| [[Arbitrations/a20090618.5|a20090618.5]] || [[Arbitrations/a20090618.5|User requests to delete account with no Assurance Points]] ||
|| [[Arbitrations/a20090826.1|a20090826.1]] || [[Arbitrations/a20090826.1|User wants account deleted, no Assurance Points, no certificates]] ||
|| [[Arbitrations/a20090926.1|a20090926.1]] || [[Arbitrations/a20090926.1|User wants account deleted, no Assurance Points, no certificates]] ||
||[[Arbitrations/a20110120.2|a20110120.2]] ||[[Arbitrations/a20110120.2|Account Removal w/ intermediate ruling]] ||
||[[Arbitrations/a20110110.1|a20110110.1]] ||[[Arbitrations/a20110110.1|Please Delete my Account (Is Assurer)]] ||
||[[Arbitrations/a20110131.1|a20110131.1]] ||[[Arbitrations/a20110131.1|Account Removal Olivier F (Is Assurer)]] ||
|| [[Arbitrations/a20090510.3|a20090510.3]] || [[Arbitrations/a20090510.3|Assurer with alter-ego even assured himself more than once]] ||
|| [[Arbitrations/a20110221.1|a20110221.1]] || [[Arbitrations/a20110221.1|PII and problematical sys settings on 1057 of 1074 deleted accounts cases still remains in database]] ||

see also: [[Arbitrations/Training/Lesson20|Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request]]

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 . CategoryArbitration
 . CategoryArbCaseAccountDelNonAssurer