* Case Number: a20110619.1
  * Status: init
  * Claimants: Jeff F, Ben B
  * Respondents: Marie N
  * Initial Case Manager: UlrichSchroeter
  * Initial Case Manager 2: AlexRobertson
  * Case Manager: PhilippDunkel
  * Arbitrator: AlexRobertson
  * Date of arbitration start: 2013-03-18
  * Date of ruling: 2013-04-01
  * Case closed: 2013-11-05
  * Complaint: DoB mismatch

  * Relief: TBD

Before: AlexRobertson (A), Respondent: Marie N (R), Claimant: Jeff F (C1) Ben B (C2) , Case: a20110619.1


== History Log ==
 . 2011-06-19 (issue.c.o) case [s20110619.73]
 . 2011-07-02 (iCM): added to wiki, request for CM / A
 . 2011-07-04 (iCM): addtl. notification from assurer received
 . 2012-07-29 (iCM2): second case raised - case [[https://issue.cacert.org/otrs/index.pl?Action=AgentZoom&TicketID=162510|s20120729.68]]
 . 2012-07-29 (iCM2): additional claimant details added to wiki
 . 2012-08-03 (iCM2): addtl. second notification from assurer received
 . 2013-03-18 (A) I'll take case and appoint (CM)
 . 2013-03-18 (A) Init Mail
 . 2013-03-18 (A) Response from (C1) accepting CCA
 . 2013-03-18 (A) Response from (R) accepting CCA
 . 2013-04-01 (A) Response from (C2) accepting CCA
 . 2013-04-01 (A) Ruling
 . 2013-04-01 (A) Support directed to change (R)'s DOB and confirm
 . 2013-04-01 (A) Support confirm change but raise issue of assurances on account
 . 2013-04-02 (A) Request details of assurances
 . 2013-04-02 (A) Received details of assurances
 . 2013-04-03 (A) Advisory sent to all involved assurers


== Original Dispute, Discovery (Private Part) ==

 * Link to Arbitration case [[Arbitrations/priv/a20110619.1|a20110619.1 (Private Part)]]

<<Include(Arbitrations/priv/a20110619.1)>>  

==== EOT Private Part ====

== Discovery ==

== Ruling ==

Given that there are 4 CARS statements from three assurers all validating the correct DOB, I direct that support update the respondent's account to show the correct DOB.<<BR>>
<<BR>>
Alex Robertson<<BR>>
CAcert Arbitrator<<BR>>
Crewe UK<<BR>>
1st April 2013.<<BR>>

== Execution ==

== Similiar Cases ==
|| [[Arbitrations/a20090701.1|a20090701.1]] || [[Arbitrations/a20090701.1|Account contains incorrect DoB, is assured to 35 points ]] ||

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 . CategoryArbitration
 . [[CategoryArbCaseAccountDataDoB]]