* Case Number: a20110522.1
  * Status: closed
  * Claimants: Christian S
  * Respondents: CAcert
  * Initial Case Manager: UlrichSchroeter
  * Case Manager: UlrichSchroeter
  * Arbitrator: BernhardFröhlich
  * Date of arbitration start: 2011-09-15
  * Date of ruling: 2011-09-18
  * Case closed: 2011-09-20
  * Complaint: delete account following mailing

  * Relief: TBD

Before: Arbitrator BernhardFröhlich (A), Respondent: CAcert (R), Claimant: Christian S (C), Case: a20110522.1


== History Log ==
 . 2011-05-22 (issue.c.o) case [s20110522.236]
 . 2011-06-11 (iCM): added to wiki, request for CM / A
 . 2011-09-15 (A): I'll take this case as Arbitrator, UlrichSchroeter will be Case Manager
 . 2011-09-15 (A): Sent initial mail asking for confirmation of request, setting deadline of 2011-09-29
 . 2011-09-15 Claimant replies and confirms the request
 . 2011-09-17 (A): Sent request for information to support
 . 2011-09-17 Support replies: Account hijacked, No Assurances given, no certificates issued.
 . 2011-09-18 Sent another mail to account's primary mail adress to ensure control by C.
 . 2011-09-18 C confirms (again).

== Original Dispute, Discovery (Private Part) (optional) ==

 * Link to Arbitration case [[Arbitrations/priv/a20110522.1|a20110522.1 (Private Part)]]

<<Include(Arbitrations/priv/a20110522.1)>>  

==== EOT Private Part ====

== Discovery ==

 * No other unfinished Arbitration Cases involving the Claimant can be found
 * No Assurances given, no certificates issued by the account
 * Control of primary mail address verified

== Ruling ==

As requested by the Claimant, his account shall be anonymized.

Since no certificates have been created and no Assurances have been given the CCA with the Claimant is terminated immediately.

Munich 2011-09-18 

== Execution ==

 . 2011-09-18 (A): Sent mail to support to anonymize the account.
 . 2011-09-19 Support responds, account is anonymozed, all resources freed.
 . 2011-09-20 (A): Sent notification to C
 . 2011-09-20 (A): The case is closed now.

== Similiar Cases ==
|| [[Arbitrations/a20080702.1|a20080702.1]] || [[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] ||
|| [[Arbitrations/a20090618.3|a20090618.3]] || [[Arbitrations/a20090618.3|Assurer requests to delete account]] ||
|| [[Arbitrations/a20090618.5|a20090618.5]] || [[Arbitrations/a20090618.5|User requests to delete account with no Assurance Points]] ||
|| [[Arbitrations/a20090826.1|a20090826.1]] || [[Arbitrations/a20090826.1|User wants account deleted, no Assurance Points, no certificates]] ||
|| [[Arbitrations/a20090926.1|a20090926.1]] || [[Arbitrations/a20090926.1|User wants account deleted, no Assurance Points, no certificates]] ||
||[[Arbitrations/a20110120.2|a20110120.2]] ||[[Arbitrations/a20110120.2|Account Removal w/ intermediate ruling]] ||
||[[Arbitrations/a20110110.1|a20110110.1]] ||[[Arbitrations/a20110110.1|Please Delete my Account (Is Assurer)]] ||
||[[Arbitrations/a20110131.1|a20110131.1]] ||[[Arbitrations/a20110131.1|Account Removal Olivier F (Is Assurer)]] ||
|| [[Arbitrations/a20090510.3|a20090510.3]] || [[Arbitrations/a20090510.3|Assurer with alter-ego even assured himself more than once]] ||
|| [[Arbitrations/a20110221.1|a20110221.1]] || [[Arbitrations/a20110221.1|PII and problematical sys settings on 1057 of 1074 deleted accounts cases still remains in database]] ||

see also: [[Arbitrations/Training/Lesson20|Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request]]

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 . CategoryArbitration

 . CategoryArbCaseAccountDelNonAssurer