Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Markus B (C), Case: a20110502.1

History Log

Original Dispute, Discovery (Private Part)

EOT Private Part

Discovery

Intermediate Ruling

Part I

Part II

  1. I hereby order, that Support should hijack the users account
  2. Please make a snapshot printout (to pdf) of the complete users account
  3. Report to (A) if certs exists on user account: client certs, server certs, GPG/PGP keys
  4. Execute the Delete my Account for SE's procedure v3, especialy

    1. replace email address with new email address mask a20110502.1.1@c.o

    2. revoke all certificates and report to arbitrator the latest expire date if any
    3. anonymize all user identifiable data on the account
  5. the last action, to delete the account

Frankfurt/Main, 2011-05-06

Discovery II

Ruling

Execution

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PII and problematical sys settings on 1057 of 1074 deleted accounts cases still remains in database

see also: Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request


Arbitrations/a20110502.1 (last edited 2016-06-27 10:30:42 by PietStarreveld)