Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Uwe Z (C), Case: a20110321.1

History Log

Original Dispute, Discovery (Private Part)

EOT Private Part

Discovery

Intermediate Ruling

  1. I hereby order, that Support should hijack the users account
  2. Please make a snapshot printout (to pdf) of the complete users account
  3. Report to (A) if certs exists on user account: client certs, server certs, GPG/PGP keys
  4. Execute the Delete my Account for SE's procedure v2, especialy

    1. revoke all certificates
    2. anonymize all user identifiable data on the account
  5. the last action, to delete the account

Frankfurt/Main, 2011-04-06

Discovery II

Ruling

Frankfurt/Main, 2011-04-07

Execution

Similiar Cases

a20080702.1

User requests to delete account with Assurance Points

a20090618.3

Assurer requests to delete account

a20090618.5

User requests to delete account with no Assurance Points

a20090826.1

User wants account deleted, no Assurance Points, no certificates

a20090926.1

User wants account deleted, no Assurance Points, no certificates

a20110120.2

Account Removal w/ intermediate ruling

a20110110.1

Please Delete my Account (Is Assurer)

a20110131.1

Account Removal Olivier F (Is Assurer)

see also: Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request