* Case Number: a20110204.1 * Status: Closed * Claimants: Lars M. * Respondents: CAcert * Initial Case Manager: BernhardFröhlich * Case Manager: MartinGummi * Arbitrator: UlrichSchroeter * Date of arbitration start: 2011-02-13 * Date of ruling: 2011-02-13 * Case closed: 2011-02-13 * Complaint: Remove/Merge account {{{ Hello CAcert team, since I have two accounts in CAcert I want my Account "l.m..." to be removed in your system. Can you please do that removal for me? Thank you for your help in advance. }}} * Relief: TBD Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Lars M (C), Case: a20110204.1 == History Log == . 2011-02-04 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=54303|s20110204.92]] . 2011-02-08 (iCM): added to wiki, request for CM / A . 2011-02-08 (A): I'll take care about this case as (A) . 2011-02-09 (CM): I'll take care about this case as (CM) . 2011-02-09 (A): sent initmailing w/ req for CCA/DRP acceptance to (C) . 2011-02-10 (A): req to (Support) regarding (C)'s secondary accounts primary email addr . 2011-02-12 (Support): [s20110210.3] email address in question is secondary email address on primary account . 2011-02-12 (A): reminder regarding init mailing to (C) . 2011-02-13 (C): accepts CCA/DRP under this arbitration . 2011-02-13 (A): asking (C) for confirmation that secondary email is added as secondary email on users one and only primary account . 2011-02-13 (C): confirms that secondary email is added onto primary account == Original Dispute, Discovery (Private Part) (optional) == * Link to Arbitration case [[Arbitrations/priv/a20110204.1|a20110204.1 (Private Part)]] <> == Discovery == * 2011-02-12 (Support): [s20110210.3] email address in question is secondary email address on primary and only one account * 2011-02-13 (C): confirms that secondary email is added onto primary account == Ruling == * Claimant confirms that the requested account cleanup about an email address has been transfered onto his primary account using the [[https://www.cacert.org/disputes.php?id=1|Dispute Email link]]. So therefor there is nothing more to do for an Arbitrator. Frankfurt/Main, 2011-02-13 == Execution == * 2011-02-13 (A): Ruling sent to (C), (CM). Case closed. == Similiar Cases == || [[Arbitrations/a20100215.2|a20100215.2]] || [[Arbitrations/a20100215.2|Delete Account Request (ZG)]] || || [[Arbitrations/a20100506.1|a20100506.1]] || [[Arbitrations/a20100506.1|Replace Givenname (Pieter H) (dismissed)]] || || [[Arbitrations/a20101204.1|a20101204.1]] || [[Arbitrations/a20101204.1|Account Removal]] || ---- . CategoryArbitration . CategoryArbCaseAccountCleanup