* Case Number: a20100726.1 * Status: closed * Claimants: Pasi J. * Respondents: CAcert * Case Manager: BernhardFröhlich * Arbitrator: Mario Lipinski * Date of arbitration start: 2010-11-03 * Date of ruling: 2010-11-04 * Case closed: 2010-11-17 * Complaint: Remove my Account {{{ Hi! I have not used my account for long time and today checked that I don't need it. How can I remove my account? }}} == History Log == . 2010-07-26 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=32147|s20100726.196]] . 2010-08-07 (BernhardFröhlich): filed at [[https://lists.cacert.org/wws/arc/cacert-disputes/2010-08/msg00000.html|Dispute Mailing List]], added to wiki, request for Arbitrator . 2010-08-08 (CM): Sent an informational mail to C, archived at [[https://lists.cacert.org/wws/arc/cacert-arbitration/2010-08/msg00004.html|Arbitration Mailing List]] . 2010-11-03 (A): sent initial mail . 2010-11-03 (A): C confirms request . 2010-11-03 (A): Sent information request to support with conditional authorization to cancel account immediately . 2010-11-04 (A): Finishing, ruling, executing . 2010-11-17 (A): Support confirmed proper accoutn deletion. == Discovery == * has zero points on his account; no assurances received and done. * There are no client certificates issued by the account. * There are no server certs issued by the account. * There are no GPG/PGP keys signed. == Ruling == The account was deleted. Agreement to CCA to be terminated immediately. == Execution == SE reports: Account is deleted in accordance with Support SE Manual. Still waiting for SE to send snapshot of account information. ---- . CategoryArbitration . CategoryArbCaseAccountDelNonAssurer