Arbitrations/a20100701.1

Before: Arbitrator UlrichSchroeter (A), Respondent: Mirko D (R), Claimant: BernhardFröhlich (C), Case: a20100701.1

History Log

2010-07-01 (issue.c.o) case [s20100701.118]
2010-07-12 (iCM): added to wiki, request for CM / A
2011-04-08 (A): I'll take care about this case as (A)
2011-04-08 (A): I appoint the (CM) as per Arbitration Team meeting 2011-04-05 decision
2011-04-08 (A): sending init notification to (C), (R) with deadline set to 2011-04-22
2011-04-08 (A): rcvd NDR 5.2.0 No such mailbox on (R)'s given rcpt email
2011-04-08 (A): Trying sending init notification to alternate email address of (R) found on users website
2011-04-08 (R): responded, fixed primary email address in his account
2011-04-08 (A): explains, that process cannot be closed w/o CCR/DRP acceptance, re-requests CCA/DRP acceptance
2011-04-08 (R): accepts CCA/DRP under this arbitration, email address is fixed

original mailings
- 2010-07-01 rcvd notification "[s20100701.118] Moved ticket in "Disputes" queue! (Dispute against Mirko Dz [...])"
- 2010-07-12 forward to disputes channel https://lists.cacert.org/wws/arc/cacert-disputes/2010-07/msg00001.html including all Support notes

After doing some investigations, (R) could be contacted.
(R) accepted CCA/DRP under this arbitration.
(R) fixed his primary email address asap he gets noticed about the existing problem.

Respondent, once notified about the existing problem, fixed the occuring problem immideatly.
As the problem has been solved in the meanwhile, respondent maintains a positive and helpful spirit, respondents should receive only an advice regarding CCA obligations and the handling of the primary email address.
Claimants action to file a dispute at the time was correct
No further actions to take.

Frankfurt/Main, 2011-04-08

2011-04-08 (A): sending ruling to (C), (R), (CM)
2011-04-09 (A): sending users Advice CCA violation (primary email) to (R), (C), (CM). Case closed.