* Case Number: a20100701.1
  * Status: Closed
  * Claimants: BernhardFröhlich
  * Respondents: Mirko D
  * Initial Case Manager: UlrichSchroeter
  * Case Manager: MartinGummi
  * Arbitrator: UlrichSchroeter
  * Date of arbitration start: 2011-04-08
  * Date of ruling: 2011-04-08
  * Case closed: 2011-04-09
  * Complaint: violation of CCA 2.5.2

  * Relief: TBD

Before: Arbitrator UlrichSchroeter (A), Respondent: Mirko D (R), Claimant: BernhardFröhlich (C), Case: a20100701.1


== History Log ==
 . 2010-07-01 (issue.c.o) case [s20100701.118]
 . 2010-07-12 (iCM): added to wiki, request for CM / A
 . 2011-04-08 (A): I'll take care about this case as (A)
 . 2011-04-08 (A): I appoint the (CM) as per [[Arbitrations/Meetings/ATAgendaandMinutes-20110405|Arbitration Team meeting 2011-04-05]] decision
 . 2011-04-08 (A): sending init notification to (C), (R) with deadline set to 2011-04-22
 . 2011-04-08 (A): rcvd NDR 5.2.0 No such mailbox on (R)'s given rcpt email
 . 2011-04-08 (A): Trying sending init notification to alternate email address of (R) found on users website
 . 2011-04-08 (R): responded, fixed primary email address in his account
 . 2011-04-08 (A): explains, that process cannot be closed w/o CCR/DRP acceptance, re-requests CCA/DRP acceptance
 . 2011-04-08 (R): accepts CCA/DRP under this arbitration, email address is fixed

== Discovery (Private Part) ==

 * Link to Arbitration case [[Arbitrations/priv/a20100701.1|a20100701.1 (Private Part)]]

<<Include(Arbitrations/priv/a20100701.1)>>  

==== EOT Private Part ====

== Discovery ==
 * original mailings
  * 2010-07-01 rcvd notification "[s20100701.118] Moved ticket in "Disputes" queue! (Dispute against Mirko Dz [...])"
  * 2010-07-12 forward to disputes channel [[https://lists.cacert.org/wws/arc/cacert-disputes/2010-07/msg00001.html]] including all Support notes

== Deliberations ==

 * After doing some investigations, (R) could be contacted.
 * (R) accepted CCA/DRP under this arbitration. 
 * (R) fixed his primary email address asap he gets noticed about the existing problem.

== Ruling ==
 * Respondent, once notified about the existing problem, fixed the occuring problem immideatly.
 * As the problem has been solved in the meanwhile, respondent maintains a positive and helpful spirit, respondents should receive only an advice regarding CCA obligations and the handling of the primary email address.
 * Claimants action to file a dispute at the time was correct
 * No further actions to take.

Frankfurt/Main, 2011-04-08

== Execution ==
 * 2011-04-08 (A): sending ruling to (C), (R), (CM)
 * 2011-04-09 (A): sending users [[Arbitrations/Training/AdviceCCAviolationEN|Advice CCA violation (primary email)]] to (R), (C), (CM). Case closed.

== Similiar Cases ==
||[[Arbitrations/a20091124.1|a20091124.1]] ||[[Arbitrations/a20091124.1|Administrative Delete Account (was: wrong DoB) (Thomas K)]] ||

 . see also: [[Arbitrations/Training/Lesson24|Arbitrations Training Lesson 24 - Arbitration Case - CCA Violation]]
 . see also: [[Arbitrations/Training/Lesson20|Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request]]

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 . CategoryArbitration
 . [[CategoryArbCaseCCAViolation]]