* Case Number: a20100620.1
  * Status: init
  * Claimants: Pierre F
  * Respondents: CAcert
  * Initial Case Manager: UlrichSchroeter
  * Case Manager: BernhardFröhlich
  * Arbitrator: UlrichSchroeter
  * Date of arbitration start: 201Y-MM-DD
  * Date of ruling: 201Y-MM-DD
  * Case closed: 201Y-MM-DD
  * Complaint: givenname and lastname switched around

  * Relief: correct account name

Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Pierre F (C), Case: a20100620.1


== History Log ==
 . 2010-06-20 (issue.c.o) case [s20100620.15]
 . 2010-07-12 (iCM): added to wiki, request for CM / A
 . 2011-04-08 (A): I'll take care about this case as (A)
 . 2011-04-08 (A): I appoint the (CM) as per [[Arbitrations/Meetings/ATAgendaandMinutes-20110405|Arbitration Team meeting 2011-04-05]] decision
 . 2011-04-08 (A): sending init mailing to (C) with CCA/DRP acceptance request
 . 2011-04-08 (A): requesting infos from (Support) regarding user account (C): names, Assurances Received
 . 2011-04-09 (Support): [s20110408.116] sends requested infos

== Discovery (Private Part) ==

 * Link to Arbitration case [[Arbitrations/priv/a20100620.1|a20100620.1 (Private Part)]]

<<Include(Arbitrations/priv/a20100620.1)>>  

==== EOT Private Part ====


== Discovery ==
 * original mailings
  * 2010-06-20 rcvd notification "[s20100620.15] Moved ticket in "Disputes" queue! (Changing account informa [...])"
  * 2010-07-12 forward to disputes channel [[https://lists.cacert.org/wws/arc/cacert-disputes/2010-07/msg00000.html]] including all Support notes
 
== Ruling ==

== Execution ==

== Similiar Cases ==
|| [[Arbitrations/a20090618.9|a20090618.9]] || [[Arbitrations/a20090618.9|User has middle and last names switched around]] ||
|| [[Arbitrations/a20090905.1|a20090905.1]] || [[Arbitrations/a20090905.1|Assurer with names switched]] ||
|| [[Arbitrations/a20080401.1|a20080401.1]] || [[Arbitrations/a20080401.1|assurance with out-of-order user name and possible issuance of wrongly named certificates]] ||
|| [[Arbitrations/a20090427.1|a20090427.1]] || [[Arbitrations/a20090427.1|Assurance with mixed up first ans last name]] ||
|| [[Arbitrations/a20090713.1|a20090713.1]] || [[Arbitrations/a20090713.1|surname and given name switched (init)]] ||
|| [[Arbitrations/a20091117.1|a20091117.1]] || [[Arbitrations/a20091117.1|name swapped in an account (init)]] ||
|| [[Arbitrations/a20100310.2|a20100310.2]] || [[Arbitrations/a20100310.2|surname, givenname switched around, user has 100 pts (init)]] ||
|| [[Arbitrations/a20110213.1|a20110213.1]] || [[Arbitrations/a20110213.1|Correction first/last-name swap (Rudy J) - Precedents Case]] ||

----
 . CategoryArbitration
 . CategoryArbCaseAccountDataNameOrder