* Case Number: a20100424.1
  * Status: closed
  * Claimants: Alexander K.
  * Respondents: CAcert
  * Case Manager: SebastianKueppers
  * Arbitrator: BernhardFröhlich
  * Date of arbitration start: 2011-01-16
  * Date of ruling: 2011-04-08
  * Case closed: 2011-04-10
  * Complaint: Please delete my login/account

  * Relief: remove account

Before: Arbitrator BernhardFröhlich (A), Respondent: CAcert (R), Claimant: Alexander K. (C), Case: a20100424.1


== History Log ==
 . 2010-04-20 (issue.c.o) case [[https://issue.cacert.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=17117|s20100420.126]]
 . 2010-06-15 (UlrichSchroeter): added to wiki, request for CM / A
 . 2011-01-16 BernhardFröhlich: I will take this case as Arbitrator, SebastianKueppers will be Case Manager.
 . 2011-01-18 (A): Sent initial mail, asking for confirmation of request.
 . 2011-04-08 (A): No response received, assuming no objections.

== Discovery ==

  * Assurance Points are below 100
  * No objections received on initial mail

== Ruling ==

Since no objections have been made to the account removal I rule that the account may be deleted if:

    * No Assurances have been given
    * Either no certificates have been issued or all certificates have expired before 2011-01-08 

Since Support reports that no certificates have been issued the CCA may be terminated and the formal termination date is set to 2011-04-10.

== Execution ==

 . 2011-04-08 (A): Sent request to Support to check the account and delete it if the requirements are met. 
 . 2011-04-09 (A): Support reports no certificates have been issued. One domain has been deleted during the [[Arbitrations/Training/Lesson20/DeleteAccountProcSEv2|Procedure of account deletion]].
 . 2011-04-10 (A): Set CCA termination date to 2011-04-10, sent notification to C.
 . 2011-04-10 (A): The case is closed now.

== Similiar Cases ==
|| [[Arbitrations/a20080702.1|a20080702.1]] || [[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] ||
|| [[Arbitrations/a20090618.3|a20090618.3]] || [[Arbitrations/a20090618.3|Assurer requests to delete account]] ||
|| [[Arbitrations/a20090618.5|a20090618.5]] || [[Arbitrations/a20090618.5|User requests to delete account with no Assurance Points]] ||
|| [[Arbitrations/a20090826.1|a20090826.1]] || [[Arbitrations/a20090826.1|User wants account deleted, no Assurance Points, no certificates]] ||
|| [[Arbitrations/a20090926.1|a20090926.1]] || [[Arbitrations/a20090926.1|User wants account deleted, no Assurance Points, no certificates]] ||

see also: [[Arbitrations/Training/Lesson20|Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request]]

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 . CategoryArbitration
 . CategoryArbCaseAccountDelNonAssurer