Before: Arbitrator BernhardFröhlich (A), Respondent: Raphael H (R), Claimant: UlrichSchroeter (C), Case: a20100312.3

History Log

Original Dispute, Discovery (Private Part)

EOT Private Part



Based on the reliable statements of two Assurers as well as the statements of the Respondent and the Claimant I give the following ruling:

The Claimant's statement that the name in the Respondent's account is incorrect could not be confirmed. Therefor a mistake in the CAP form by the Claimant seems considerably more probable. Nevertheless the Claimant's intention of pointing out a possible mistake is acknowledged.

No action on the Respondent's account is considered necessary.

Assurer 1 shall be notified that he should not complete an Assurance if he does not have notes about all names contained in the account. Since it is the first warning of Assurer 1 and no malicious intent is noticable no further penalties are considered necessary.

Munich, 2011-10-09


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