• Arbitrations
• a20100305.1

• Case Number: a20100305.1
• Status: closed
• Claimants: Gordon J
• Respondents: CAcert

• Case Manager: AlexanderPrinsier

• Arbitrator: UlrichSchroeter

• Date of arbitration start: 2010-11-03
• Date of ruling: 2010-11-11
• Case closed: 2010-11-12
• Complaint: please remove my membership (create account/remove account)

Today I submitted your form and verified my email address.
However, since reflecting on the suitability of your certs. for my purposes I
wish to withdraw my membership.
Please remove my name from your records and cancel membership.
Thank you

• Relief: TBD

Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Gordon J (C), Case: a20100305.1

History Log

• 2010-03-05 (issue.c.o) case [s20100305.22]

• 2010-03-08 (UlrichSchroeter): added to wiki, request for CM / A

• 2010-03-18 (issue.c.o) case [s20100318.11]

• 2010-03-22 (UlrichSchroeter): merged to this case

• 2010-11-03 (CM): I'll take care about this case
• 2010-11-03 (A): I'll take care about this case
• 2010-11-03 (A): sent Init notification to (C) with deadline for response of 14 days
• 2010-11-05 (C): confirms delete account request
• 2010-11-09 (A): Intermediate Ruling with hijack account and collect informations about users account and to lock the account to (Support)
• 2010-11-10 (Support): sends [s20101109.6] exec report

Discovery

• confirmation email was sent from another email address as requested email addr

Intermediate Ruling

Support, please hijack this users account to provide me with the following collected infos:

• Addtl. Email addresses ? Yes/No

• IsAssurer ? Trainings > 0 ? Yes/No

• Assurances Received ? List of Assurances Received
• Assurances Given ? List of Assurances Given
• Client Certs exists ? Yes/No
  • on Yes: issue/expires latest date
• Server Certs exists ? Yes/No
  • on Yes: issue/expires latest date
• Domains added ? Yes/No
• GPG keys exists ? Yes/No

and to set the Locked Account flag on this users account.

Frankfurt/Main, 2010-11-09

Discovery

• 2010-11-11 (A): no assurances rcvd/given, no certs

Ruling

• As the user has no assurances rcvd/given, no certs listed, the WoT is not affected by a removal of the users account.
• A fact of a CCA acceptance could not be found. So if there still exists a CCA agreement, the termination of CCA I set to todays ruling date: 2010-11-11

• Support should delete the users account as requested by (C) following the Arbitration: Delete Account Request or SE Manual - Delete and Deactivate Accounts following the "Process of Account 'removal'" procedure

Frankfurt/Main, 2010-11-11

Execution

• 2010-11-11 (A): sends (Support) Ruling + Exec req to delete users account with exec report request
• 2010-11-12 (Support): [s20101109.6] sends exec report
• 2010-11-12 (A): last info to user with ruling and exec report, case closed

Similiar Cases

see also: Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request

• CategoryArbitration

• CategoryArbCaseAccountDelNonAssurer