* Case Number: a20100212.3
  * Status: Closed
  * Claimants: Mathieu S
  * Respondents: CAcert
  * Initial Case Manager: UlrichSchroeter
  * Case Manager: SebastianKueppers
  * Arbitrator: UlrichSchroeter
  * Date of arbitration start: 2011-02-24
  * Date of ruling: 2011-02-28
  * Case closed: 2011-03-08
  * Complaint: Correction of wrong Assurance Date

  * Relief: TBD

Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Mathieu S (C), Case: a20100212.3


== History Log ==
 . 2010-02-12 (issus.c.o) case [s20100212.23]
 . 2010-02-15 (Support): no [[Arbitrations/a20100210.2|a20100210.2]] precedence case
 . 2010-02-16 (iCM): added to wiki, request for CM / A
 . 2011-02-24 (A): I'll take care about this case as (A)
 . 2011-02-24 (CM): appointed by (A)
 . 2011-02-24 (A): sending init mailing with req for CCA/DRP acceptance to (C)
 . 2011-02-24 (C): accepts CCA/DRP, sends PoV
 . 2011-02-24 (A): sending (C) the proposed procedure as outlined under Discovery, with req for acceptance
 . 2011-02-25 (C): needs info about Assuree and original Assurance date
 . 2011-02-26 (A): send requested infos
 . 2011-02-28 (C): acceptance to the proposed procedure and notification to Assuree

== Original Dispute, Discovery (Private Part) ==

 * Link to Arbitration case [[Arbitrations/priv/a20100212.3|a20100212.3 (Private Part)]]

<<Include(Arbitrations/priv/a20100212.3)>>  

==== EOT Private Part ====

== Discovery ==
 * a simple correction of Assurance Date is impossible thru SE's console, so correcting an Assurance date, the Assurance needs to be revoked first, later re-applyed by the Assurer.

== Ruling ==
 * there was no malfeasance of an type alleged or found
 * Assurance date error relates to a late entering of an assurance into the online system.
 * Support, please revoke assurance of (C) over Assuree as given in dispute filing
 * Claimant, after exec report notification from (Support), please re-apply your Assurance with the Assurance Date corrected into the system.

Frankfurt/Main, 2011-02-28

== Execution ==
 * 2011-02-28 (A): sent Ruling and Exec Requests to (Support), (C), (Assuree), (CM)
 * 2011-02-28 (Support): [s20110228.51] Assurance revoked, incl. Notification to (C)
 * 2011-03-07 (A): re-send exec request to re-apply assurance from (C) over Assuree, with exec report request
 * 2011-03-08 (C): exec report, assurance re-applied
 * 2011-03-08 (A): last notification to (C), (Assuree), (CM). Case closed.

== Similiar Cases ==
|| [[Arbitrations/a20100210.2|a20100210.2]] || [[Arbitrations/a20100210.2|Birthdate error (with assurance points) Precedents Case {i}]] ||
|| [[Arbitrations/a20101016.1|a20101016.1]] || [[Arbitrations/a20101016.1|Remove assurance]] ||

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 . CategoryArbitration
 . CategoryArbCaseOtherAssurerErrors