* Case Number: a20100207.1
  * Status: Closed
  * Claimants: Wolfgang G
  * Respondents: CAcert
  * Case Manager: AlexanderPrinsier
  * Arbitrator: UlrichSchroeter
  * Date of arbitration start: 2010-11-03
  * Date of ruling: 2010-12-03
  * Case closed: 2010-12-10
  * Complaint:  I terminate the agreement with you and resign from CAcert

  * Relief: TBD

Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Wolfgang G (C), Case: a20100207.1


== History Log ==
 . 2010-02-07 (issue.c.o) case [s20100207.1]
 . 2010-02-07 (UlrichSchroeter): added to wiki, request for CM / A
 . 2010-11-03 (CM): I'll take care about this case
 . 2010-11-03 (A): I'll take care about this case 
 . 2010-11-03 (A): sent Init notification to (C) with 14 days deadline
 . 2010-11-26 (A): deadline passed w/o response, CCA/DRP acceptance doesn't exist
 . 2010-11-26 (A): order to Support to hijack account to gather informations about Certs and Assurances following [[Arbitrations/Training/Lesson20|Delete Account procedure for Arbitrators]]
 . 2010-12-03 (Support): [s20101126.39] response

== Discovery ==
 * 2010-11-26 (A): deadline passed w/o response, CCA/DRP acceptance doesn't exist
 * 2010-12-03 (Support): CCA agreement exists by: Assurances: No, Certs: Yes
 * [[Arbitrations/Training/Lesson20|Delete Account procedure for Arbitrators]]
  5. Selection
   * Assurances Given ?
    * No -> case type #1 or #3 (see table 1 on top)
     * continue quick termination step 6
  6. Quick termination, fast ruling
    * research: open arbitrations or involved in other arbitrations ? (except termination request)
     * No
    * Does Client Certs, Domain Certs and Domains exists on account ? -> Certs revocation request
     * Yes

== Ruling ==
 * (C) requested "Delete my Account", didn't respond on confirmation request with deadline set, so confirmation of "Delete my Account" has been assumed by passed deadline after confirmation request.
 * On checking users account, it has been discovered that server certs have been issued.
 * So therefor I hereby follow step 6 of [[Arbitrations/Training/Lesson20|Delete Account procedure for Arbitrators]]
  * (C)'s account should be deleted as requested by the user.
  * Support should print out the current state of users account to pdf and send to (A)
  * Support should follow the Delete Account procedure, especialy
   * to revoke the listed server certs immediately
   * also to remove the domain(s) listed
   * Account data have to be annonymized in full.
 * CCA termination date calculation (A): 2010-08-05 18:45
  * day 05 - 1 => 04
  * month 08 + 3 => 11
  * calculated CCA termination date (A): 2011-11-04
  * CCA termination date calculation (B): none
  * CCA termination ruling date (C): 2010-12-03
  * CCA termation date calculated: 2011-12-03  (A < C -> C)

Frankfurt/Main, 2010-12-03

== Execution ==
 * 2010-12-03 (A): sending Ruling and "Delete Account" exec request to (Support) ([s20101126.39])
 * 2010-12-09 (Support): [s20101126.39] req. Executed, Exec report
 * 2010-12-10 (A): sent notice to (Support) on "- all notification flags reset to '0'" about "newsletter settings" of "Deleted User Accounts" to add in future exec reports
 * 2010-12-10 (A): Ruling and Exec report info sent to (C). Case closed.

== Similiar Cases ==
|| [[Arbitrations/a20080702.1|a20080702.1]] || [[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] ||
|| [[Arbitrations/a20090618.3|a20090618.3]] || [[Arbitrations/a20090618.3|Assurer requests to delete account]] ||
|| [[Arbitrations/a20090618.5|a20090618.5]] || [[Arbitrations/a20090618.5|User requests to delete account with no Assurance Points]] ||
|| [[Arbitrations/a20090826.1|a20090826.1]] || [[Arbitrations/a20090826.1|User wants account deleted, no Assurance Points, no certificates]] ||
|| [[Arbitrations/a20090926.1|a20090926.1]] || [[Arbitrations/a20090926.1|User wants account deleted, no Assurance Points, no certificates]] ||

see also: [[Arbitrations/Training/Lesson20|Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request]]

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 . CategoryArbitration
 . CategoryArbCaseAccountDelNonAssurer