* Case Number: a20091107.1 * Status: closed * Claimants: Emil Obermayr * Respondents: CAcert * Case Manager: Hans Verbeek * Arbitrator: Mario Lipinski * Date of arbitration init: 2009-11-07 * Date of arbitration start: 2009-11-16 * Date of ruling: 2009-12-20 * Case closed: 2009-12-20 * Complaint: wrong date on assurance 113643 {{{ some days ago (2009-10-12) Michael T. forwarded a request from me on the supporting mailing list to you. So far I got no response. I just repeat this so it will not get forgotten: When supplementing an old form which got on the wrong pile I made some typo: The assurance with the ID 113643 (and related 113644) should be dated on 2006-05-05 not 2009. Please correct that. Thanks Emil O. }}} * Relief: TBD Before: Arbitrator Mario Lipinski (A). Case Manager : Hans Verbeek (CM). Respondent: CAcert (R). Claimant: Emil Obermayr (C). Case: a20091107.1 == History Log == . 2009.11.16 CM and A added. Sent mail to support to get email address of C in order to send opening mail. . 2009.11.16 Support managed to find email address of C, initial mail sent. . 2009.11.18 C accepts DRP, C asks to cancel the given points. Additional info: C has entered the data of 2 more (old) assurances in the same way, and asks to treat those 2 assurances equally (cancel the points). . 2009.11.19 C gives more info about the 2 other old assurances, that were entered by him into the system recently . 2009.11.28 A: rcvd input from support on all related assurances . 2009.12.17 Execution of ruling . 2009.12.20 (documenting) ruling, closing == Discovery == == Ruling == The assurance in question has been removed by support. During the arbitration the issue has been discussed, whether the assurance may still be entered into the system, since the CAP form does not contain the CCA acceptance. During this arbitration this was not handled since this might have a much larger impact and so it is up to C whether to reenter the assurance with correct data. However, other assurances as mentioned by C in the discussions could be removed upon request within this ruling. == Execution == == Similiar Cases == . [[Arbitrations/a20091021.1|a20091021.1]] [[Arbitrations/a20091021.1|Typo in date when filling out notarisation form ]] ---- . CategoryArbitration . CategoryArbCaseOtherAssurerErrors