* Case Number: a20091021.1 * Status: closed * Claimants: Sebastian Lemke, mail at sebastian-lemke dot de * Respondents: CAcert Support * Case Manager: BernhardFröhlich * Arbitrator: [[Mario Lipinski]] * Date of arbitration start: 2009/11/11 * Date of ruling: 2009-11-16 * Case closed: 2009-11-28 * Complaint: {{{ Hello, yestrday I assured Michael Mütterlein. Unfortunately, the assured dated on the website is wrong: It was not 2009-10-07 but 2009-10-21, so please change it to: 2009-10-21. Thank you very much! Kind regards, Sebastian Lemke }}} Before: Arbitrator [[Mario Lipinski]] (A). Respondent: CAcert (R) Claimant: Sebastian Lemke (C) Case: a20091021.1 == Ruling == The assurance will be removed from the system and C is asked to reenter the assurance with correct information. == Technical Background == Though the database stores the date of completion if the web assurance form automatically (notary.when) only the date of the meeting (notary.date) which is entered by the Assurer is shown a read only in the support interface. A workaround would be to revoke the Assurance from the support interface and then notify the Claimant that he should repeat his Assurance ---- . CategoryArbitration . CategoryArbCaseOtherAssurerErrors