* Case Number: a20090927.1
  * Status: closed
  * Claimants: Peter R
  * Respondents: CAcert
  * Case Manager: AlexanderPrinsier
  * Arbitrator:  BernhardFröhlich
  * Date of arbitration start: 2010-01-07
  * Date of ruling: 2010-06-11
  * Case closed: 2010-06-11
  * Complaint: Peter R - Account Removal

{{{
Please delete my account.
}}}

Initial mail filed at [[https://lists.cacert.org/wws/arc/cacert-disputes/2009-11/msg00055.html|Disputes Mailinglist Archive]].

  * Relief: None

Before: Arbitrator  BernhardFröhlich (A), Respondent: CAcert (R), Claimant: Peter R (C), Case: a20090927.1


== History Log ==
 . 2009-11-27 (UlrichSchroeter): added to wiki, request for CM / A
 . 2010-01-03 A: Appointed Arbitrator
 . 2010-01-07 Case Manager selected, Arbitration starting
 . 2010-01-08 A: Sent initiating mail which bounced with "550 4.2.1 mailbox temporarily disabled". I'll try again in a few days.
 . 2010-01-18 A: Resent initiating mail, bounced again with same message.
 . 2010-01-28 A: Resent again, same message
 . 2010-02-25 A: One final try, which failed again.
 . 2010-02-25 A: Sending information request to support if anything is known about C's account.
 . 2010-02-26 Support reports that no additional information is known.
 . 2010-06-10 CM: Send mail to A to continue case
 . 2010-06-11 A: Ruling given and case closed.

== Discovery ==

C's account can not be found by his (only available) mail adress in the "Assure Someone" application.

C did not respond to mails sent by the Arbitrator, probably due to a non-functional mail account being used for the initial request.

== Ruling ==

Since I see no way how the Claimant can be contacted for more information, especially his account's primary mail address, this Arbitration cannot continue and must be closed.

== Execution ==

Non necessary.

== Similiar Cases ==
|| [[Arbitrations/a20090618.5|a20090618.5]] || [[Arbitrations/a20090618.5|User requests to delete account with no Assurance Points]] ||
|| [[Arbitrations/a20080702.1|a20080702.1]] || [[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] ||
|| [[Arbitrations/a20090618.3|a20090618.3]] || [[Arbitrations/a20090618.3|Assurer requests to delete account]] ||
|| [[Arbitrations/a20090826.1|a20090826.1]] || [[Arbitrations/a20090826.1|User wants account deleted, no Assurance Points, no certificates]] ||

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 . CategoryArbitration
 . CategoryArbCaseAccountDelAssurer
 . CategoryArbCaseAccountDelNonAssurer