* Case Number: a20090828.1
    * Status: closed
    * Claimants: Paulus Wiegmans, Pieter van Emmerik
    * Respondents: CAcert
    * Case Manager: UlrichSchroeter
    * Arbitrator: BernhardFröhlich
    * Former Arbitrator: Christopher Hoth
    * Date of arbitration initiation: 2009-08-28
    * Date of arbitration start: 2009-09-07
    * Date of ruling: 2010-08-22
    * Case closed: 2010-10-12
    * Complaint: request for name change

{{{
Dear readers of cacert-disputes,

I would like to change the name of my cacert account. 

I registered as "Paul Wiegmans" on cacert.org . 

My ID documents list me as "Paulus Cornelis Maria Wiegmans".

I already have 100 assurance point.

I would like to become known as "Paulus Cornelis Maria Wiegmans" on my cacert account, because it matches the names listed in my identity documents.

Thank you,
with regards
Paul Wiegmans
}}}

{{{
Dear arbitrator,

This mail is in support of the dispute filed by Paul Wiegmans.

I met Paul at the HAR2009 and have seen ID-card and Drivers license
When I wanted to assure him I noticed the name in the CAcert database did
not match the names in his ID-card.
Then I have send him an Email to tell him he had to change his name or 
file an dispute
to get his name chaned before I could give him the points.
The name as I have seen it on his ID-card was:
Paulus Cornelis Maria Wiegmans

Hope this helps his request

-- 
Pieter van Emmerik
}}}


    * Relief: TBD

Before: Case Manager: UlrichSchroeter (CM), Arbitrator: BernhardFröhlich (A), Respondent: CAcert (R), Claimant: Paulus Wiegmans (C1), Pieter van Emmerik (C2) (C), Case: a20090828.1

== History Log ==
 . 2009-08-28 (CM) request for CCA / DRP ack to Claimants
 . 2009-08-28 (C) PvE: CCA / DRP accepted
 . 2009-09-05 (CM) resend init req for CCA / DRP acceptance to 1st claimant
 . 2009-09-06 (C) PW: Arbitration accepted
 . 2009-09-07 (CM): request for arbitrator
 . 2009-09-07 (CM): Christopher (A) is now the arbitrator in this case
 . 2009-10-12 CM: request for progress report: awaiting response from assurers, deadline 10 days 
 . 2009-10-27 CM: request for progress report, unanswered
 . 2009-12-08 CM: request for progress report
 . 2010-01-12 CM: progress report still unanswered
 . 2010-01-12 CM: last request for progress report from (A) with deadline: Mo, Jan 18th 2009, 23:59 CET
 . 2010-02-27 CM: deadline passed w/o answer from (A), release of (A) with search for new (A)
 . 2010-02-27 CM: sent notifications to (C1), (C2) about releasing (A)
 . 2010-06-29 CM: searching new arbitrator for this case (Ted?, Alexander?, Martin?)
 . 2010-06-29 (BernhardFröhlich): I'll take care as (A) about this case
 . 2010-06-30 (CM): sent infos about new (A) to (C), (R)
 . 2010-06-30 (CM): forwarded all corrospondents to new (A)
 . 2010-06-30 A: Sent information request to support about Assurers who have assured C's account.
 . 2010-06-30 A: Sent mail to C1 and C2 asking for confirmation of current status and if there are more witnesses of C1's ID documents.
 . 2010-06-20 Support sends list of Assurers
 . 2010-07-01 C2 replies and confirms C1's names.
 . 2010-07-01 C1 current status: I would like to change my name in CAcert from short to long form which is my name, listed on my ID-card. I don't know any of the other assurers by name, except (C2)
 . 2010-07-01 A: Sent mail to the Assurers whether they can confirm C1's claim.
 . 2010-07-02 Assurer Tom K. replies and asks for a signed request since the signature got lost in transfer. 
 . 2010-07-03 Assurer András V. replied that he has noted C1's name from the ID docs and that it matched the claim from C1.
 . 2010-07-03 A: Tom K. sent another reply but there are problems decrypting the message...
 . 2010-07-17 A: Sent a reminder to Assurers which have not replied.
 . 2010-07-28 A: Sent another mail to Tom K. asking for GPG encrypted message.
 . 2010-08-09 A: Sent second reminder to unresponsive Assurers
 . 2010-08-09 Assurer Ronald U. replies that he does not have easy access to the CAP forms.
 . 2010-08-09 Assurer Jan K. replies that he'll have to search the CAP form.
 . 2010-08-15 Assurer Phons B. confirms claim of C1

== Discovery ==

 * The name that C1 claims is confirmed by at least two Assurers (C2 and András V., more requests are pending).
 * The name claimed to be in the ID docs is similar enough to the name recorded in the CAcert account so that it is plausible that Assurers did finish Assurances though according to [[PracticeOnNames|current practices]] this is not covered.
 * The Assurances were done in August 2009. PracticeOnNames did already exists then, but probably still was not well known to Assurers not visiting one of the ATE during spring/summer 2009.

== Ruling ==

Based on the presented information I have come to a ruling.

Since three Assurers have confirmed the claim and noone has objected I consider this as enough evidence to rule that the names in the claimant's account shall be changed according to the claim without loss of Asurance or Experience Points.

The name modification (Paul -> Paulus) is minor, so I rule that no revocation of existing certificates is necessary.

The Assurers which have assured C's account shall be informed that according to PracticeOnNames the names Paul and Paulus would not match.

I will reserve the option of filing disputes against Assurers which did not answer to the request for assistance.

== Execution ==

 . 2010-08-22 A: Sent mail to support requesting the name change
 . 2010-08-22 Support confirms modifications of the account
 . 2010-09-01 A: Sent notice to Assurers, asking to confirm reception.

|| '''Assurer''' || '''Reaction to request''' || '''Confirmation of notice''' ||
|| Mirko D. || mail bounced "No such mailbox" || ||
|| Tom K. || yes || yes ||
|| Andreás V. || yes || yes ||
|| Ronald U. || yes || open ||
|| Jan K. || yes || open ||
|| Phons B. || yes || open ||
|| Remco Z. || yes ( late) || open ||

 . 2010-10-12 (CM): questions (A) about the outstanding responses
 . 2010-10-12 (A): I consider the confirmation of notice as optional. I have filed a Dispute against Remco Z. for not answering the request at all.
 . 2010-10-12 (A): The case is closed now.

 . 2010-10-15 (A): Received answer from Remco Z.

== Similar Cases ==

|| [[Arbitrations/a20090621.1|a20090621.1]] || [[Arbitrations/a20090621.1|User not registered under full first name]] ||
|| [[Arbitrations/a20090823.1|a20090823.1]] || [[Arbitrations/a20090823.1|Assurance with an additional Suffix]] ||
|| [[Arbitrations/a20090908.1|a20090908.1]] || [[Arbitrations/a20090908.1|incorrect first name]] ||
|| [[Arbitrations/a20091129.1|a20091129.1]] || [[Arbitrations/a20091129.1|Adding my second first name]] ||
|| [[Arbitrations/a20090618.12|a20090618.12]] || [[Arbitrations/a20090618.12|User not registered under full name]] ||

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 . CategoryArbitration
 . CategoryArbCaseAccountDataNameModificationsRequested