* Case Number: a20090810.2 * Status: init * Claimants: Joachim Jäckel * Respondents: CAcert inc. * Case Manager: Andreas Bäß * Arbitrator: Hans Verbeek * Date of arbitration start: 2009/08/17 * Date of ruling: 2009/08/24 * Case closed: 2009/08/25 * Complaint: At an ATE it was discovered that first name and last name of the account of this user are switched, so the user created a second account, and got assurance points for that second account during the ATE. The first (incorrect) account however also got assurance points. * Relief: User requests removal of first (incorrect) account. 2009/08/14 CM: Asked C for confirmation of CCA and DRP<
> 2009/08/14 C: Repeated deletion request by signed email from both accounts but did not confirm CCA and DRP<
> 2009/08/14 C: Confirmed binding of CCA and DRP<
> 2009/08/17 CM: Hans is going to be the arbitrator<
> 2009/08/25 CM: support@cacert.org confirms execution of ruling -> case closed<
> Before: Henri Johan Verbeek (A). Respondent: CAcert inc. (R) Claimant: Joachim Jäckel (C) Case: a20090810.2<
> <
> The account to be removed did not reach 100 points and was never used to assure somebody.<
> '''Ruling:''' <
><
> (a) All existing certificates of this first incorrect account, stating the wrong name sequence "Jäckel Joachim" should be revoked.<
> (b) All existing assurances on this account should be revoked as they are not correct.<
> (c) The account should be closed.<
> ---- . CategoryArbitration . CategoryArbCaseAccountDelNonAssurer