* Case Number: a20090706.2
    * Status: Closed
    * Claimants: CAcert Support (Alejandro)
    * Respondents: Ruud Droog, ruud dot droog at dijkauto dot nl
    * Case Manager: BernhardFröhlich
    * Arbitrator: Lambert Hofstra
    * Date of arbitration start: 2009/07/07
    * Date of ruling: 2009/09/07
    * Case closed: 2009/09/07
    * Complaint: 

Complete mail and follow ups at the [[https://lists.cacert.org/wws/arc/cacert-disputes/2009-07/msg00010.html|cacert-disputes mailing archive]]

{{{

since when do we have "dealers" selling certs?

may anyone investigate this please?

-- 
best regards,
Alejandro Mery
CAcert.org Support


Betreff:
RE: [CAcert.org] Your Certificate is about to expire
Von:
Ruud Droog <ruud.droog@dijkauto.nl>
Datum:
Mon, 6 Jul 2009 10:24:02 +0200
An:
support@cacert.org

Please correct your system.
The certificate expire 30-03-2012  !!!!

met vriendelijke groet,

Ruud Droog
 

-----Oorspronkelijk bericht-----
Van: support@cacert.org [mailto:returns@cacert.org] Namens support@cacert.org
Verzonden: vrijdag 3 juli 2009 13:45
Aan: ict@dijkauto.nl
Onderwerp: [CAcert.org] Your Certificate is about to expire

Hi Ruud,

You are receiving this email as you are the listed contact for:

/CN=mail.dijkauto.nl/subjectAltName=DNS:mail.dijkauto.nl/subjectAltName=otherName:1.3.6.1.5.5.7.8.5;UTF8:mail.dijkauto.nl

Your certificate is set to expire in approximately 1 days time, you can renew this by going to the following URL:

https://www.cacert.org/account.php?id=12

Best Regards
CAcert Support


Betreff:
Re: [CAcert.org] Your Certificate is about to expire
Von:
"CAcert Support (Alejandro M.)" <amery@cacert.org>
Datum:
Mon, 06 Jul 2009 15:45:39 +0200
An:
Ruud Droog <ruud.droog@dijkauto.nl>

Ruud Droog wrote:
> Please correct your system.
> The certificate expire 30-03-2012  !!!!
not really possible as we don't sign for more than 2 years.

-- 
best regards,
Alejandro Mery
CAcert.org Support


Betreff:
RE: [CAcert.org] Your Certificate is about to expire
Von:
Ruud Droog <ruud.droog@dijkauto.nl>
Datum:
Mon, 6 Jul 2009 18:24:09 +0200
An:
support@cacert.org

That’s what the certificate say.,
It is bought through your dealer Lindersoft.
They have a 3 years certificate ?

Best regards,

met vriendelijke groet,

Ruud Droog

-----Oorspronkelijk bericht-----
Van: CAcert Support (Alejandro M.) [mailto:amery@cacert.org] 
Verzonden: maandag 6 juli 2009 15:46
Aan: Ruud Droog
Onderwerp: Re: [CAcert.org] Your Certificate is about to expire

Ruud Droog wrote:
> > Please correct your system.
> > The certificate expire 30-03-2012  !!!!
not really possible as we don't sign for more than 2 years.

--
best regards,
Alejandro Mery
CAcert.org Support 

}}}
    * Relief: TBD

Before: Arbitrator Lambert Hofstra (A). Respondent: Ruud Droog (R) Claimant: CAcert Support (Alejandro) (C) Case: a20090706.2

 * 20090708 A : Called the contact (Ruud). There seems to be a misunderstanding: his company bought a cert from another party for his domain. Ruud has verified, and it seems no CAcert cert is in use. Asked Ruud to send the original email (from CAcert support, informing him that the cert will expire), to verify headers. I will contact support, and ask them to verify who the member (person or organisation) is that is linked to this message.
 * 20090907 A : Ruling: this is not a CAcert issue, R is not using a CAcert certificate.

----
 . CategoryArbitration
 . CategoryArbCaseOthers