* Case Number: a20090618.1
    * Status: closed
    * Claimants: Bas van den Dikkenberg
    * Respondents: CAcert Incorporated
    * Complaint: 
Claimant states his name is spelled wrong it stands “Bastiaan Fransiscus” it must be “Bastiaan Franciscus”


    * Relief: Change C's name from “Bastiaan Fransiscus” to “Bastiaan Franciscus” (change first "S" in second word to a "C")
    * Case Manager: Nick Bebout
    * Arbitrator: Lambert Hofstra
    * Date of arbitration beginning: 2009/06/18

Before: Arbitrator Lambert Hofstra (A). Respondent: CAcert Incorporated (R) Claimant: Bas van den Dikkenberg (C) Case: a20090618.1

 * A 20090619 : I met C on the ATE in Amsterdam, where he came to me, explaining the problem. I used a CAP form, to write down exactly what names are in C's passport. I verified his account details and his ID's just as in a normal assurance. C signed the CAP form, explicitly accepting Arbitration. The passport and account data are not identical, there is an error in C's name in his account, just like C writes. I therefore rule that his account details must be changed.

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 . CategoryArbitration
 . CategoryArbCaseAccountDataNameModificationsRequested